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March 2024 by Carolina Garza
Great service! Very prompt and professional. Good rates as well! Definitely recommend
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March 2024 by Caroline Hayman
The manager of this location has been incredibly helpful to ensure my experience is both smooth and informed.
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March 2024 by Delicia Blanton
Denia, the Manger, was awesome. She answered all my questions.
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February 2024 by Ara R
Awesome customer serviceExtremely helpful and kind
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February 2024 by Ranesha Mayon
Miss Denia Taylor was very pleasant and professional. She did everything possible to help with my needs. Thank you Miss Taylor
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February 2024 by Guy Jeanes
Great customer service, easy to set up, purchasing a unit, took only 15 minutes or so to get registered. I would give it five stars.
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February 2024 by William Faulkner
Denia was helpful to solve my problem. Very knowledgeable with the system. She is also a very friendly person.
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December 2023 by Devon
Denia was very helpful and professional, showed me several spaces, I will be storing at this location in the upcoming weeks. Property and front office was tidy. Very nice meeting you Denia exceptional customer service. 10/10
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December 2023 by Joy
I have had a unit here for going on 8 years. It has been consistently clean, and managed well. As of 2023, the current lady that I speak with in the Atascocita office is very kind, knowledgeable, and helpful.
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December 2023 by Craig Shelton
The Customer Service was excellent. The Manager gave me all the info I needed.. She was courtious and great at her Job... I would recommend this Storage... ThankYou: Miss Taylor..
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November 2023 by Ricky Hightower
Great experience today renting a unit.Denia was great as well as the staff that was there.Nice clean atmosphere and I look forward to using my new unit!
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October 2023 by Shane O'Neill
I would steer clear of this storage facility. I have been renting a small 10x10 there for the past 4 months @ $146 per month. Without any notice, they raised the monthly amount by 55% to $226 monthly. I only found out by seeing the charge on my credit card statement. I believe they were recently acquired by Extra Storage so I'm sure there are a lot more fingers in the pie now. I DEFINITELY WILL BE CANCELING BEFORE THE NEXT PAYMENT RUNS!! Of course, they don't give partial refunds for unused days. Also, their "climate controlled" hallway feels very stuffy in the summer months, so they are super conservative on the amount of air being used in there.
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October 2023 by Leah Haynes
I have not been able to access the storage facilities since my $$ was taken two days ago. District Mgr is unprofessional, and store mgr is on vacation. Stand in mgr had not reached out to me yet to assist w problems.I have had to cancel movers and pay extra for my items being stored elsewhere. I see that this company recently did a major buy out, don’t think it was worth it to deal w the lack of assistance. Humble location - Atascasita. After hour emergency wasn’t able to reach anyone. Terrible set up. And I was referred. I hate to use this review, but I revive a text msg and an email to do so. So I am leaving one. Please note, I haven’t received a call since Sunday evening to help me get access to a gate that I’ve paid a month in advance for.
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October 2023 by Lawrence Echols
Denia provided excellent, Customer Service. She was able to assist me with all my needs.
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September 2023 by Brad Mason
Denia was amazing! She helped me get set up and had a great attitude. Even though she is a Kansas City Chief fan.
