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July 2023 by Dwayne S.
I should have paid attention to the reviews about the delivery because I'm still waiting for my delivery from July 4 piss poor service and no one knows anything! The supervisors are useless and if they care they really don't show it and I'm a platinum member ! Waiting to see if I really want it now
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June 2023 by Jazmin M.
Went to shop for cologne and I was helped by Mary, she was very knowledgeable on her Channel options. Although they all 3 looked the same to me, she was able to distinguish the difference. Lines were crazy but moved quick with all the personnel they had.
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June 2023 by Caca D.
DO NOT WORK AT STARBUCKS IN THIS MACY's. If the manager is still some white man named James dont do it. Lots of favorites and he will cut your hours if he doesn't like you and he overall created a toxic work environment.
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December 2022 by Sabrina A.
Only two people at register on first floor, on the second there was only 1 cashier.... On a Friday night that's wild, lines are super long expect to wait over 20 minutes to check out.
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October 2022 by Mildret G.
The return station has only one person for curve side, pick up and return other stations near by there is no one Several times I just leave the merchandise or prefer to ship back
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December 2021 by Cody C.
The customer service is the worst. I called after 8 when it opens. I bounced around from department to department and got no answer? I guess no one was in a rush to answer phones this morning.
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June 2021 by Helen P.
The two old ladies working the perfume on June 15 around 1pm are absolutely disgusting. One was white with white hair and the other hispanic i believe, Both old in age. They are racist and need to be fired immediately. My mother went to go buy a cologne for my father today. When she asked to see the cologne to make sure it was the right one they held it from very far away my mother couldn't even read it. Did they think because my mom is brown she would steal it????? I HATE YOU MACY'S YOU NEED TO FIRE YOUR EMPLOYEES FOR THIS. My mother was agitated and just bought it to get the hell out of there, but they literally THREW THE BAG WITH THE COLOGNE ON THE FLOOR BY MY MOMS FEET. INSTEAD OF HANDING IT TO HER LIKE A REGULAR PERSON. This is unacceptable and this is racism. I hope they get fired and learn their lesson. Will never be shopping there again and will tell all my friends to boycott it. Disgusting old women.
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June 2021 by A D.
The two old ladies working the perfume on June 15 around 1pm are absolutely disgusting. One was white with white hair and the other hispanic i believe, Both old in age. They are racist and need to be fired immediately. My mother went to go buy a cologne for my father today. When she asked to see the cologne to make sure it was the right one they held it from very far away my mother couldn't even read it. Did they think because my mom is brown she would steal it????? I HATE YOU MACY'S YOU NEED TO FIRE YOUR EMPLOYEES FOR THIS. My mother was agitated and just bought it to get the hell out of there, but they literally THREW THE BAG WITH THE COLOGNE ON THE FLOOR BY MY MOMS FEET. INSTEAD OF HANDING IT TO HER LIKE A REGULAR PERSON. This is unacceptable and this is racism. I hope they get fired and learn their lesson. Will never be shopping there again and will tell all my friends to boycott it. Disgusting old women.
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April 2021 by Jonh B.
not that impressed with selection but the workers were very helpful
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February 2021 by Vicky Melchor
Nice clearance my daughter loved it.
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January 2021 by Shaunn A.
Been calling the deerbrook store for over an hour trying every department no one seems to be working they answer phones and hang up. This is pathetic and unacceptable. I will be canceling my account with Macy's
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December 2020 by Kelly Tinsley
This spot was really quick and accecible
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August 2020 by Longina Casas
(Translated by Google) The store is very clean. Nice but all very expensive(Original)La tienda muy limpia. Agradable pero todo muy caro
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July 2020 by Chris Winslet
Very helpful staff!
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March 2020 by Ana Breeding
Is really nice and clean ,