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April 2024 by Diego Suarez
Great staff and a great location! They take the time to go over and show you multiple available spaces and don’t pressure you into anything. Definitely recommend
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April 2024 by Kelly Chesnut
SmartStop Self Storage-Humble, Very disappointing to find out again that my small storage unit has gone up again!!! I could understand if this was a new business, the cost to build, and the rise of inflation for materials, but this SmartStop-Humble has been around for many many many years!!! SmartStop hasn’t upgraded their buildings or anything on property that makes a $34 dollar increase PER UNIT viable??♀️THIS IS INSANE ? and just SAD!!!! I always support local businesses and as a customer and multiple REPEAT renter there is NO loyalty for an “On time loyal PAYING customer!” VERY DISHEARTENING & DISAPPOINTING?
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April 2024 by Roc Jones
I stored my 24’ travel trailer RV here for 7+ years. Austin made my experience enjoyable. I was one of the few people who came in monthly to pay my bill. His customer service was always on point! When my needs changed, Austin figured out a way to support me. I was literally looking to move on to another storage place.I definitely recommend this location!
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April 2024 by Debra Jackson
Meagan was so helpful.Thanks Meagan.
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March 2024 by Jeff Linville
Decorian gave us a great tour and was super helpful getting the right unit picked out
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March 2024 by Kelly Lofton
We found this place when it was Metro Mini Storage. Austin was on duty when we inquired about a space. He helped me rent a unit for my parents as well. I always felt like he was a longtime friend. He would call every once in a while to gently let us know that our cc expired. I never felt embarrassed about anything. We needed a covered unit for our boat at the last minute before hurricane Harvey arrived. We are so sad to have to leave, but our jobs are in central Texas. If we could, we would bring his sweet family there too. He is a gem; he’s approachable, knowledgeable, honest, trustworthy, wise beyond his years and he has proven to take care of his customers no matter what their disposition. The price spike during the height of Covid was sickening. We wanted to leave and report the price gouging. He was able to diffuse my anger and kept me and my family as customers. He was able to get us a small, but much needed price break for a couple of months while we got back on our feet.Austin is one heck of a professional young man and we will miss him.
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March 2024 by Hodgin Charlene
Great Customer Service, friendly and Clean Property
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February 2024 by Vickii jones
Great staff. EASY setup and reasonably priced. Today, I had a minor issue with my unit ( my fault) Renee was so kind and efficient. She helped me resolve the problem. This location is phenomenal.
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February 2024 by Tia Jackson
Renee was very professional and helping! 10/10 thank you for making this move smooth.
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February 2024 by N P
Great experience. Austin is awesome! Great customer service!
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February 2024 by Regina
Very easy process, Austin is the best!
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February 2024 by Charles Kaley
Austin was very helpful and super nice.
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February 2024 by Megan Kahler
Austin was extremely helpful in getting me set up with a unit! Affordable pricing, clean facility, easily accessible! A+++
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February 2024 by Jane Smith
Renee was amazing. We came in with the issue of not being able to get to our locker. She spoke to the people blocking the way and had them move. She then helped us find space to rearrange our locker without mucking up the halls.
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February 2024 by j dubb
Austin was very helpful