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July 2022 by Kirby W.
Terrible service, so rude. We stood at the counter and were ignored, when the guy finally came right up to the computer in front of us, said nothing to us for about a min, then asked "what do you want?" Not a paraphrase, he literally said that. I told him I needed to print off a profile that was on a website. I needed it as a PDF, but it would only save as a web link, so I came to print it off so I could scan it into a PDF file. He said they couldn't let us do it on a computer. My husband said, the last time I was here the guy allowed me to do that and he replied with "that guy was fired." So they are firing the good customer service reps and hiring rude men. I had to explain to him 4 times that the document was not on my USB drive, but a website and I needed to put in onto my USB drive. He was SO rude and obviously didn't listen. We went to UPS instead and they were SO nice and gave excellent service. DO NOT waste your time with this store. Go to UPS or FedEx.
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June 2021 by Cindy B.
My husband went in about 10-15 minutes before close. It actually has said online that they close at 8 but the guy inside said 7 and refused to scan documents for him. Said he did not have time before they closed. Poor poor customer service.
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December 2020 by Dominique C.
The manager on duty was a total a*** The other gentleman with long hair was amazing! But manager made me never want to walk in there again. I do thousands of dollars with them a year and I have sent plenty of business their way. This is not a place I want to do my printing or office purchasing there any longer as long as that manager works there. But the other staff was accommodating.
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April 2020 by Emma Koch
Tried getting some labels printed today and was confused about the date they would become available. When I called to get clarity, they were super unhelpful, left me on hold for a long time, and never responded back. Instead of helping me find a solution, he just kept saying he wasn’t sure. Wish it had been a better experience.
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November 2019 by Berkeley P.
Terrible service we were at their print station for an hour trying to get their printers to work properly (kept smearing, using wrong font) they just kept helping other customers and ignoring us. their wifi does nothing.
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October 2018 by M H
Great sale today on pencil sharpener!
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July 2018 by Alexandria R.
I love everyone in the Printing Service Department! Clayton, and Victoria and Alex are always super helping and caring about all my service needs and always make my label making job a lot more enjoyable as a small business owner!
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May 2018 by Dev K.
We had a very good experience here! Managers Rich and Justin were incredible in both their knowledge base about products (office furniture in particular) and dedication to being sure that we received the best deal possible. We would recommend this location. Thanks guys!
