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February 2024 by james mayfield
Brought my truck in at 7am for a U-joint job and an alignment. Was told it wouldn’t be until 2pm they could get to it - no big deal, my father who drives the truck had the day off.Fast forward to a phone call around 1:30pm, and apparently these people can’t so a U-joint job because they don’t have the tools… okay, do the alignment at least?Got another call at 3pm just to be told they don’t have the tools to take a wheel off either! Unbelieveable! Don’t waste your time with these people because they are CON ARTISTS!This entire day could have been better spent at an actual mechanic shop!!! Good riddance, they don’t do “everything for less,” they just do everything less!!!!!!
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February 2024 by Vin Smith
Easy take to quick drop off service and pick very easy
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February 2024 by Crystal Ward
Tommy is an AMAZING manager! He never hesitates to go the extra mile for pep boy customers. I've been using pep boys for a few years. Back in October 2023, all I wanted to do is pick tires up. This was because my previous visit of buying a whole set of tires, there was some issues that made me not want to return as a customers, however, pep boys carry the tires I love. Tommy did anything and everything, with in his means, to make sure I left as a satisfied customer. For that reason, I'm a continued customer!Today, February 27, 2024, I came in for an appointment to replace one of my newer purchased tires that had a nail in the side wall. He was neck deep in customers, was training, and yet he still managed to take FANTASTIC care of his customers. Thank you so much Tommy.Also, Ethan tried his best to get me in Monday morning for my tire to be repaired. He asked tire size, since i could not remember, he asked if he could call me back shortly due to many customers. So he callled me back, to inform me he looked up my account and they had the tire in stock. He had no availability for appointments and were super slammed with walk-ins. He would be more than glad to have me come in but there would be a significant wait. So we made an appointment for the following day. Great customer service!
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February 2024 by Joe Castillo
They did a awesome job and they were very polite. Had me in and out right away.
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February 2024 by Sebastian G.
Quality customer service, in and out in no time. Highly recommend these guys for all your vehicle service needs!
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February 2024 by Robert Harris
Great team at Pep Boys! Speedy service and great team work!
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February 2024 by Demetrius Young
Great service
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February 2024 by Gena Davis
Great Service from the moment I walked in until I left. Very honest. Would highly recommend them to my friends
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February 2024 by Elizabeth Snider
The service and attention that Pep Boys provided to my car was thorough and professional. I appreciate it. The facility is clean and pleasant. Tommy and Ethan are rockstars; they are pleasant and helpful and kept me up to date on everything.
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February 2024 by Marcas Fedrick
The job was fast. They also did a great job. And I will be back.
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February 2024 by Trent Bawcom
Got some suspension work done a little while back, Ethan was the advisor that helped me. Great service, would absolutely recommend!
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January 2024 by Rene Carbonell
These guys are straight up crooks. Took my moms car in for a suspension check up. And they came out with a laundry list of repairs needed. They even recommended tire change on 2 tires that had just been replaced an hour prior next door at discount tire. Then let me not speak about parts. Charging me almost 250$ for a part I could get at autozone same brand for 180. Exactly where they were gonna get their parts. In all 1500$ in just parts. Actual cost of parts $800.00. I thank GOD I was who took the car in, and not my elderly mom. They would have robbed her blind. You will never see me or any of my vehicles again. Your just a bunch of thieves.
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January 2024 by Lois Hunn
I had a problem with a loose part. They fixed the problem for no charge because it was very easy. The staff was very friendly and took my car right away. Thanks, guys - you were awesome!
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January 2024 by Chase Binning
Great service very friendly and Knowledgeable
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January 2024 by Shadow Duramax
Great staff fast service