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February 2024 by Lisa D.
I took my dog in for a shampoo and haircut, and was asked if I wanted toenail clipping, anal glands expressed, etc., and I told the cashier like 3 times that "I don't want anything extra, just a shampoo and hair cut, and that I have a nail clipper at home, and do her nail trimming myself, nothing extra, please." So when I show up to my pick my dog up they charged me $12 for a mail clipping. The manager did end up giving me a discount for the clipping, but when I explained to her that I mentioned 3 times I didn't want anything extra, she offered no apology and seemed nicely annoyed by me stating my disapproval of what happened. They do great haircuts there though , and it was not a big enough deal to stop me from going back, but left me feeling a little irritated. Just being honest
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February 2024 by Terry Claessen
Knowledgeable, helpful, and friendly employees.
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February 2024 by Arnulfo Muro
Excellent
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February 2024 by Monica Ortega
This location is very organized and employees are helpful. They also have a veterinarian area for checkups on pets, a grooming area & a tiny dog park area outside the entrance.
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February 2024 by Peter Felix
Great people!
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January 2024 by Emilia Linares
I just left from Petco the the vet lady or helper I don’t know who she was she didn’t even told me her name or who she was . She Was mad because I got there 2 minutes late I was coming from church. Even the receptionist told me she doesn’t like when people is not there in time but only two minutes I understand if it was more than that and she made me wait for about 15 minutes which it was normal for me but when she got there she told me to put my dog down from the bed because she had to ask me some questions first but she as so rude once she was talking to me . So I decided to leave . I will never go back to take my dogs .
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January 2024 by Mr. Reviewer
The canine trainer Alex is down to earth awesome and well versed trainer. The self-service dog wash is overpriced.
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January 2024 by Cheryl Knous
Pick up ofMy online order was very quick and straightforward. Also, found a dog harness that actually fit my miniature dachshund which has been a struggle.
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January 2024 by James
They have everything that you would need for a typical dog.
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January 2024 by Addy Grace
Lady working around the fish area was extremely rude, she was saying she was going to take pictures of me to send to her husband without my consent. WHAT A CREEP! DO BETTER!She was being very strange and i felt threatened. She even told me ALL OF MY FISH WERE GONNA DIE in the tank which is so unprofessional! who does that like come on. Be on the lookout for this woman don’t let her do the same to you. She had shorter dark brown hair and glasses.
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January 2024 by fredrick Dupas
The staff were actually super friendly and eager to help with any question I had.
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January 2024 by Ana G.
I love Petco and is always my go to so I decided to rt the self wash at the Atascocita location. Worst experience! All the baths were dirty and big huge chunks of hair from previous dogs everywhere. The water temperature was only cold! My poor dog was freezing the whole time. I poured shampoo on him and it was literally nothing but water!! As well as the conditioner. I asked an employee for a different shampoo and she said that's how they are. The soap made no suds it was literally WATER! The clean towels provided also had chunks of other dog hair on it. At this point I was already irritated for services with poor "quality" I proceeded to dry him and poor baby was already freezing from the cold water the cold dryer made it worse. NEVER again coming for their self wash services! Now I'm going home with a wet smelly dog and am having to te bath him elsewhere. I would give it 0 stars if I could.
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December 2023 by Toni Rodriguez
I don't remember the cashier's name, I can't even remember my own name sometimes but she had pink hair. She has the most pleasant customer service, I love her personality, she is just so sweet and professional. Our experience there last night was awesome.
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December 2023 by Ray Huddleston
We get our dog bathed at Petco
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December 2023 by Billie Horsam
Bought fish. Clerks pleasant and knowledgeable. Fish still alive?