PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the friendly and attentive staff, with particular praise for cashiers and groomers like Beth and Perla, who are known for their kindness and professionalism. Many pet owners have shared positive experiences with grooming services, highlighting the care their pets receive and the improvements seen after treatments. One customer noted a significant reduction in shedding after using a special shampoo recommended by a groomer named Melissa. PetSmart also caters to pet owners looking for advice and education, as demonstrated by a customer who received helpful guidance about aquarium care from a knowledgeable staff member. The store offers convenient online shopping with a two-hour pickup option, as well as various services like dog training, grooming, boarding, and adoption at select locations. Overall, PetSmart is recognized for its excellent customer service and dedication to ensuring both pets and their owners have a positive experience.
Perla did a Great and amazing job with the grooming with my Pom puppy Locky… thank you Perla for your patience and kindness
July 2024
Our cashier was SO NICE! We greeted everyone as they walked in and was very attentive to us as we checked out. I believe his name was sisco? I should have double checked his name tag. But to the young man at the register on July 20th in the afternoon, thank you for being so nice!
July 2024
Very friendly customer service. My dog had an accident inside the store and they had everything to help me clean.
