PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the friendly and attentive staff, with particular praise for cashiers and groomers like Beth and Perla, who are known for their kindness and professionalism. Many pet owners have shared positive experiences with grooming services, highlighting the care their pets receive and the improvements seen after treatments. One customer noted a significant reduction in shedding after using a special shampoo recommended by a groomer named Melissa. PetSmart also caters to pet owners looking for advice and education, as demonstrated by a customer who received helpful guidance about aquarium care from a knowledgeable staff member. The store offers convenient online shopping with a two-hour pickup option, as well as various services like dog training, grooming, boarding, and adoption at select locations. Overall, PetSmart is recognized for its excellent customer service and dedication to ensuring both pets and their owners have a positive experience.
They keep it clean and together. They are all so knowledgeable when you ask about just anything.
February 2026
I truly appreciate Merritt today with my baby Zen. She was nervous seeing a new groomer, but he was so patient and accommodating with her. It meant a lot to see her treated with such kindness and understanding. Thank you for making the experience a positive one for us!
January 2026
Have been taking my sweet dog here since 2013. Everyone is always great
