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February 2024 by Logan Pate
Showed up at 4:20pm and there’s two workers outside saying they’re closed when they’re hours clearly show until 5pm, when I’m suppose to get stuff out of my car so my insurance can take it and they told me they couldn’t even call the owner and ask him to come back to let us do that. The 2 guys are just sitting in the parking lot smoking after hours? Very strange. Do not recommend to any one
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January 2024 by Nikki Brown
We have had two repairs here. Quick, immediate service and the car was done early!I would absolutely recommend them!
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September 2023 by Phil P
My daughter's car was towed here and my wife wanted it brought home the next day. They wanted $800. I confronted the owner and he was very rude. I curse this owner and it's employees in the name of Jesus Christ. They need to go out of business
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September 2023 by Chad Joiner
Overall, the job was well done. Took over a month to get the vehicle back. We had to call to get updates. Communication could be better.
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July 2023 by Hope
After being referred by the tow company in Humble to Phil Baumann I would never recommend anyone do business with this repair shop. It was over a month before my vehicle was fixed after me having to call weekly to check in on the progress. Once complete there were still issues with my car and I brought it back to be corrected. That was when I met the owner who is COMPLETELY RUDE AND EXTREMELY DISRESPECTFUL. His employee informed me they would cover a rental service due to them not having my car fixed, the owner refused to pay for the rental and got so rude and nasty when I spoke to him about it. He is a horrible business owner and doesn’t value customer service at all. I wouldn’t recommend anyone do business with repair shop. The owner is the WORST!
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July 2023 by garth aegerter
These guys are great. They always take care of me. They are just as meticulous as I am and my truck looks brand new every time they finish their work.
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June 2023 by sarah
worst owner ever. convinced that every good review is fake! didn’t hear anything from them for over 30 days and then when i finally got my car back that the supposedly “cleaned” there was more dirt in it and on it than when i originally dropped off. also found out they let employees drive your cars around bc when i asked the owner if he did indeed take it out at first i got lies, then was meet with aggression before being told he did indeed go get some fast food and drove my car to get it. odd and rude experience and my cars body work wasn’t goodServices: Painting
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June 2023 by Wilma Feignherdhu
Do NOT bring your car here!!!!!! Rude and incompetent owner. They will drive your car without your knowledge, my vehicle was disgusting and littered with trash/dirt when I got it back. The repairs are mediocre and you can tell they were lazy and did not care. The owner is RUDE and will cuss at you on the phone if you have even the slightest issue with his work. Please take your business elsewhere to save yourself time, money and energy.Service: Body & Trim
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June 2023 by Kim Marvel
don’t even bother with this place. they have nothing but rude and disrespectful employees and owner. they let people drive your car for whatever they feel like while it’s getting “fixed”and the owner is smelly, small, unprofessional and doesn’t know how to even fix a carServices: Transmission
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May 2023 by Tamara Mathias
Been here twice! Friendly. Outstanding! Very Good Quality work! Satisfied! ??
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March 2023 by Jassalyn Nichols
OMG! The Owner was very helpful to me and absolutely greatly working on my car and I’ll definitely go back to themService: Body & Trim
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November 2022 by Danyelle Milam
Got in an accident on 9/17/22. Heard by word of mouth that Phil Baumann was a good place that was family owned to take your vehicle for repairs. Fast forward to over a month later, still no call, hearing several different stories (ie one day we are waiting on 1 part before finish , next day waiting on that same part plus another before finish). Carrie, the front desk lady, likes to get smart with me at times, as I regularly call in to check progress on my vehicle (ie “I’ll wave my magic wand and get it done”). Now, I’m at the point past my policy max on my rental and am without a car, but guess who’s gonna chill in their waiting room tomorrow until it’s done? This girl. Lovely communication, and urgency on the matter by Phil Baumann.Services: Painting
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November 2022 by alfred adams
THIS PLACE IS NOT REAL LEGIT!! after humble wrecker took car after accident to this shop we wanted it moved. 608 bill they blamed al on humble wrecker service then trying to add 500 for admin fee changed to 250 because gieco would only pay 250. Wonder why you8r insurance is always going up.Service: Body & Trim
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September 2022 by John Lopez
They took care of my palisade and completed the work when they said they would.. charged me what they said they would. Would recommend this place for sure.Service: Body & Trim
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August 2022 by Jonathan Slotter
Had damage to front right bumper of my Silverado. Looks good as new. They even clean and vacuum the inside of your car when they wash it. Would use them again.Service: Body & Trim
