Planet Ford Certified Pre-Owned is known for its friendly and attentive customer service. Customers appreciate the professional and helpful staff who go above and beyond to make the car buying and service experiences smooth and enjoyable. The sales team, including salesmen like Cuban and Harry, are praised for their patience, dedication, and willingness to help find vehicles that meet customers' needs. The service department, especially Kelli, is recognized for handling recalls and oil changes efficiently. Many customers highlight the staff's friendly and accommodating approach, making the process less stressful. Overall, Planet Ford Humble provides a welcoming environment with a team committed to delivering great service, helping customers find the right vehicle, and ensuring satisfaction even after the purchase. This positive reputation makes it a trusted choice for those in need of a vehicle or quality service.
So satisfied with the salesman Hector and Manager. They really actually care to help me out. They made sure I walked out with exactly what I was looking for and contract.
July 2025
Really good costumer service Zachary Toomer help us with all our questions but the manager blew off the deal; so we weren’t able to complete the deal.
Everything was perfect until the lady manager came to the negotiation mess up
July 2025
Zachary Toomer As a seller he is excellent; I recommend him 100%. Solve all your problems and get you a good deal