Rent-A-Center, a furniture rental business, has received positive reviews from its customers. The staff, particularly Ms. Paula, Ms. Patricia, and Julie, are praised for their exceptional customer service, professionalism, and personable nature. Customers appreciate the staff's willingness to explain the entire process, work within their time frames, and ensure a smooth and speedy rental experience. The manager is also described as a "doll," and the staff is commended for their hard work and dedication. Additionally, when a customer had an issue with their furniture, the staff member, Troy, promptly addressed the problem and provided a positive and professional resolution. Overall, Rent-A-Center seems to provide a satisfactory rental experience for its customers.
Been doing business with RAC and bought several items since 2020. Always a positive experience and the new manager goes above and beyond to provide excellent service. On time delivery, good communication. Ill continue to go back.
July 2025
They’re willing to work with you if you miss a payment. There’s been times when I missed my weekly payment and they accept my next payment when times get hard. Sure there is a fee but it’s not much especially with the economy. As long as you fulfill payment they will work with you.
June 2025
When I call the Lady was great to help me do everything. and she was very patient.