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February 2024 by Elizabeth O.
Selection varies and much to choose from. The value is the if you u understand it's an outlet. If you are a picky person this is not the store for you. But if you like quality furniture at and less price the go and ask for Elizabeth. Her service is top notch.
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July 2023 by Caroline Henderson
Everyone was so great throughout our entire transaction. The manager, Ms. Rhonda, at the Humble store, went above and beyond to help us. The sales team was great and stayed late to get us all checked out and answer our questions. Each customer service representative at the distribution/call center was extremely professional and did exactly what they said they would. We will definitely shop here again.
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June 2023 by Bobbie Grant
Nice staff, and good prices, I bought 2 leather love seats for $600. Will definitely buy from rooms to go outlet again.
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June 2023 by Marly Mendoza
Great experience. Went in the store and was able to view so many sectional selections and walked out happier than ever!
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June 2023 by Yolanda Nickerson
I went into rooms Togo to get a bed for my elderly aunt. Eugene was such a great help. He was knowledgeable and offered exceptional service to us. I'd recommend him for anyone looking to buy a mattress.
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May 2023 by Crystal Rodriguez
Eugene was very helpful, helped us find the right mattress for me and my husband! Explained all the great qualities each mattress has to make sure we choose the perfect one that fits us. Will be going back soon!
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April 2023 by Shelley Sammis
Found what I was looking for and was able to get my items loaded up to take home the same day. Customer Service was great. My items were bookshelves for my office. They did take a while to put together but I knew that when I made my purchase.
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March 2023 by Ayanna R.
Happy customer here! I needed a small sectional just for myself and Eugene knew exactly what to show me. I was shown a variety of options and he was very informative. I enjoyed looking at the Humble outlet in particular after driving to multiple locations including Katy. Please ask for Eugene! I had a great experience and got exactly what I needed.
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January 2023 by M L
Great prices on slightly damaged furniture.
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January 2023 by Luv 2Floe Mind Over Matter
I bought a sleeper couch with insurance about 2 years ago. The bar to the bed base broken by accident. The insurance doesn't cover accidentally damages or wear and tears it only covers manufacturer damages. Doesn't items comes with a one year manufacturer warranty?? So what is the point of purchasing insurance or warranty if it won't cover accidentally damages or wear and tears. Do NOT buy the insurance it's a waste of money.
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December 2022 by Kathy Bevan
After watching many tv adverts for Rooms To Go, we decided to stop in. We were in the market to replace our recliners and they had 2 on sale right by the door we entered. I felt the price was good so had the sales person write them up. I didn’t get his name, but he was very friendly and helpful. The recliners were in stock, but we had to make arrangements for delivery as this store does not do their own.We were advised they used freelance delivery services and provided phone numbers for them. I called but they were too expensive. We made arrangements to pick up the chairs ourselves the next day. All went well at that end.However, the chairs are of poor quality, lacking an appropriate amount of fabric and the filling within. Also, the chairs expressed a “rubbing “ on wood sound when operated. Since the sale was stressed to be more or less “as is,” and no returns, we are out of luck.
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December 2022 by Shae Shae
If you shop at this location, I HIGHLY recommend you work with Gerardo Padilla. I lucked up on this location while on my way to another store and decided to stop by and I am really glad I did. I left with a nearly fully furnished apartment, quality pieces at affordable prices all thanks to Gerardo. He is phenomenal! Very professional, patient, honest and great at customer service. He walked the entire floor with me and was attentive and interactive the entire time. One thing I really appreciated about him is that when I showed him an item I was interested in, he looked over the entire item with me, pointing out conditioning that I may have missed. It was clear he wanted me to be satisfied with my purchase and to me, that speaks of his integrity. He would also show me multiple options of whatever piece of furniture I was looking to buy, some above the price point and some below. We left no corner unturned. Having just moved to Houston, I was overwhelmed with shopping around for furniture but Gerardo provided me a one stop shop solution and I am extremely happy and satisfied. I am only working with Gerardo when I return. Give him a chance, you will not be disappointed. Thanks again Gerardo.
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December 2022 by Sarah Minhas
Loved the customer service that was provided by Whitney Allen.She was super nice and such a delight to work with. She understood my requirements right away and suggested the best bed set for my mom and other furniture pieces. Im so glad I went to this branch and was assisted by her.
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December 2022 by Lynda C.
Really sh**ty company, paid for a complete bedroom set and a partial bedroom set, in July 2022, been making payments on it since then, it is now December 15, 2022 and I'm getting the rest of the bedroom ( complete) and the partial bedroom set High dresser, WHAT A CROCK !! Should have went to Ashley Furniture and gotten everything I wanted with a delivery date that wasn't 5 months out !! Will never go there again and will tell everyone I KNOW about the shoddy service, and I don't give a hoot about being out of stock, shouldn't have sold me the stuff if you knew it was a back log on it !! RTG sucks with a capital "S" !!Better not go there if you purchase items five months prior cause you won't get it until 2023 summertime!!!!!!!!
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November 2022 by Genesis Ordonez
The staff was so friendly and helpful. It was a great experience and I love my new couch! The checkout process was smooth and a piece of cake. Delivery service was super fast same day delivery or if the delivery company left already then you’ll get next day delivery which is still a huge plus. The delivery guys were so nice and I like how they wrapped my furniture so that it stayed clean unlike other delivery companies I’ve used in the past. Rooms To Go Outlet - Humble is the way to go!
