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February 2024 by Nakia W.
Ross is cool. Depending on which one you go to. I have found some good things, but I don't shop there often.
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February 2024 by Wendy Whitbeck
Not much selection
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January 2024 by Fernando Amilpa Trujillo
At ROSS my family and I have always found some offer on clothing in our sizes and in designs, fabrics orPrestige brands.We have bought travel luggage here that has turned out to be very good and durable.It is a reference for us whenever we go to Houston.And, on the way to the checkout, we find that detail that we will take to someone in the family or a friend.ROSS: DRESS FOR LESS
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December 2023 by Kevin M
Probably one of the worst stores in Houston. Tried returning an item with the receipt and the employee "Maria" was extremely rude and started to accuse of me stealing the item. She then proceeded to raise her voice to the point she was screaming at me. The manager was just as bad as Maria, at one point they were both screaming and berating me. All of this for a $10 return. What horrible people.
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December 2023 by Randall Fruzia
Long check out. 30 to 45 minutes. Not worth it.
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December 2023 by Gerlinde Hickmon
Love that store, always find something there. But only 3 registers open and a line of 20 people.. 20 min in line for my turn to pay. At Christmas time there should be more registers open.
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September 2023 by Fam
After waiting in a long line I was told no one could take my money at the register because they don’t have change talk about a waste of time won’t be returning to this location
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August 2023 by Esperanza Gonzales
Good Morning ,This morning I’ve spoke with Gloria Waters in regards to returning my luggage I purchased about 5 days ago..my cruise is in 2 days so I have not used it. however it tends to be too big so I wanted to exchange or return for a smaller one.Gloria stated if it’s over $50 , we can not return with out NO receipt..it states no where on the refund policy , she couldn’t show me where it states that at..If i knew I would’ve thought to keep the receipt .. but the Suitcase is $80 ..I have my card I paid with along with ID ..She still refused , very disappointed.. she refused to help after that
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July 2023 by Cor H.
Too congested and unorganized . Need more workers and dependable management for the location.
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May 2023 by Private Seller
They need more cashiers the line was down the middle of the store over halfway to the back. We walked in and walked out.
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May 2023 by Kevin Acosta
Prices are good and place is nice but the fitting room hispanic lady was being a little rude but was a good place to go to.
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May 2023 by Cynthia Sharp
The store is clean and nicely organized. The employees are amazing they are also very respectful . You get amazing customer service and you can get nice things for a low price. I definitely recommend Ross. You will have an amazing experience.
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February 2023 by Blind See
*****SAFETY ALERT******* BE ALERT!!!!!!!This location has people sitting and lurking. A gentleman’s truck was stolen while I was there (during the day). PLEASE BE MINDFUL OF YOUR SURROUNDINGS AND HAVE YOUR HEAD ON A SWIVEL. Customer service is 4 stars. The actual employees there are very welcoming.
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January 2023 by Monika Sturm
Took my disabled mom here to find a purse and shoes. We found just what she wanted for great prices. When we arrived the security guard opened the door for us since she was in a wheelchair which was extremely helpful. The visit overall was great except for the older lady cashier that was rude to my mother when my mother was thanking her for checking is out. She looked at my mother didn't say anything and rolled her eyes.
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January 2023 by Lei W
I found more than what I was looking for, at a great price! The line for long, but fortunately another associate jumped on and helped with the line.
