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August 2025 by LaDonna Fetter
Great!
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June 2025 by Mari
Took my car for a tire inspection(leak check), according to them they removed and checked all 4 tires in LESS THAN 12 MINUTES, as if, it took them more than 20 to just come to the desk and hand me the key to my car, but it only took them less than 12 to complete a tire inspection, unbelievable, very disappointed.
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September 2024 by FELIPE HERNANDEZ
1) The online system was not updated to indicate that my tires were available at the Humble location.
2) There was no verification of a qualified technician’s availability to service electric vehicles when I made my appointment.
3) The representative incorrectly stated that no service had been performed on my electric vehicle, despite having previously changed its tires twice.
4) I was advised to speak with the manager about the installation, which raises concerns about how to find qualified technicians for electric vehicle services at your locations in case of emergencies.
Overall, the lack of professionalism in the tire department was evident. I waited 15 days for my tires, only to find that Costco was able to install them the same day without requiring an online order or appointment. If you visit Sam's on a Sunday morning, you can see that the tire department is often empty while Costco is bustling with customers. This experience has been the most disappointing I’ve had in two decades of being a member.
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March 2024 by Ivan Olarra
The second time I go and it's always the same, I ordered a set of tires, they didn't let me know when they were ready, then I went and they told me I had to make an appointment, I went again and they told me they couldn't because the system had gone down and that they also I needed 1 bolt to the rim, and not to mention the first time I went they did not install the tires because my truck was raised 4” I will not buy tires again at this Sam's club
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December 2023 by Charlie Harper
Friendly and professional!!!
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November 2023 by Gracie MacMurtrie
Sam's Club took care of all my vehicles needs New Tires I'm happy and my Truck is happy
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June 2023 by Hegra Bo
I've always been displaying my member ID through my Samasung phone app which displays my info. Lately, this lady greeter and ID member checker at the store has been advising me that I can't use a photo of my member card. I also showed my scan & go app capability, which also shows my member ID info, and still was advised by her that it's not acceptable, and she pointed out to see customer service for a temporary card. I have many cards and can't carry it all at one time, so I carry only my 3 important cards in a minimalist wallet. The other Sam's store location accept my ID member info on my phone. Now, I avoid shopping at this Humble location.
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April 2023 by Santiago McCollam
Terrible customer service refused to even try my only payment method and when asked why they wouldnt, the team leader responded with "because i said no, and im the boss" wouldve taken not even a minute to let me attempt the payment. And if it didn't work, i would've gotten cash out. Terrible service and terrible lead.Edit: I attempted the payment inside the store at the cafe, and it worked perfectly. Wish i couldve used it to get my tires, but i guess it wouldve shattered the leads fragile ego.
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April 2023 by pepdaone
Awesome service and cheapest prices in town.
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April 2023 by Arilene A.
raw chicken!! raw chicken!! raw chicken!! i cannot believe they would sell it like this!!
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March 2023 by Ashley S.
Why is the food court closed a whole hour early? If y'all need to clean y'all need to work your whole shift then have something to close the area up so nobody sees y'all cleaning. This is the third time we have came for hot dogs and pretzels and y'all are closed.
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March 2023 by Leticia A.
The pizza was good and they have amazing meat i can suck on and cook because i like my meat like that
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November 2022 by Stuart U.
Probably the worst Sams Club in the history of the company. I was in today and the store again REEKED of FECES. The sewer keeps backing up and it is terrible! The re-plumbed the store a few years back to repair the problem. I will say that you may want to reconsider always going with that LOW BID.
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September 2022 by Ken Wilson
Need new battery for truck and Sam's is the best deal
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