-
August 2023 by Nehemiah R.
They are liars and bad at it. They don't like Groupon so be cautious when using one. I scored a full synthetic oil change coupon that made the price go from $99 to $37. It's good for 5 quarts of oil. I get there and they tell me my car takes 5 1/2 quarts. I googled my vehicle and it takes 4 and 5 in certain models. They were using to charge me $10 extra for .5 of a quart. I went to a different location before this one and he tried to charge me $10 for a full quart. How does .5 cost $10$. They got caught in their lore and discounted that $10 down to $3 when I shouldn't have paid anything. Please pick another place to get your oil changed. I will never go back to midas. Unless I have a Groupon just to make sure they don't get paid much on my service. They were so mad that he told Mr to my face that " I won't make money for servicing your car". He was more concerned on making money rather than the well-being of my car. He got even more petty by servicing a car that came after me. Mind you I had an appointment. I had to wait nearly an hour throughout the entire experience. Terrible customer service. They don't even deserve a half of star. Midas is trash. Go somewhere else unless you have a Groupon.
-
December 2022 by Taylor J.
Manager had a horrible attitude. I don't care if you're having a bad day, don't take it out on your paying customer. Definitely don't recommend anybody come to this location, i'm gonna learn to change my own oil after this experience.
-
October 2022 by Dinora Castro
Love this place! Guys are welcoming and friendly! Will be coming back for my next oil change.
-
April 2021 by Sara-Nell V.
Over the past year I have had my front and back brakes and rotors replaced at Midas Humble. My car would pulse and shake. After replacing and resurfacing many times (three that I can find the invoice) at Midas we took the car to the Volvo dealership. We paid for the brakes to be replaced again at Volvo and reported the damage that Midas did to the vehicle. Midas ruined the brakes and damaged my car. The owner of Midas Humble Jacob Jenkins would not answer our emails. I called corporate today and he finally called me. Jacob Jenkins refused to refund the money we paid. He talked down to me and hung up the phone on me. EXTREMELY UNPROFESSIONAL and did not try to resolve the situation. I am very disappointed in this business. Please tell your family and friends to never give them your business. There were bolts, pins and brackets missing and screws were stripped.
-
August 2020 by diane lang
Very fast, professional and very nice!
-
July 2020 by Curtis T.
If you do not want to be overcharged, I highly recommed you check somewhere else. I was quoted $460 for a muffler on an11 year old car and kindly said "no thanks". Took my car to another shop this morning and was only charged $189. I had a similiar experience with them a few years ago but, thought that it was an isolated incident but, no it has to be common practice to overcharge their customers.
-
June 2020 by Have You Heard
I got some Services done not too long ago and when I call back to see how much it would have cost me without my Groupon, they seemed very agitated to tell me. I wanted to know how much money I was saving. Other than that the service was very quick and they were very friendly. They just need to work on their customer service skills. They did enlighten me about the condition of my vehicle and I felt that I could trust them with the work. They did a brake job for me but my brakes still had a whole bunch of air in them. They did not bleed my brakes at all. I had to get someone to bleed them for me after I paid all that money to them.
-
May 2020 by Rebecca Salazar
Robert and his crew were awesome had me out in a short time. When he saw from my marvels shirt I was a fan he put Infinity War on the big screen for me!! Yey what an awesome bunch!!
-
May 2020 by Jose Solorzano
Don't come here guys! Your car will be worse than it was when they got there! Worst shop i have ever been to. WISH I COULD GIVE ZERO STARS.
-
April 2020 by Taylor Autry
Friendly people
-
December 2019 by Jozuca C.
12/17/19-HORRIBLE DO NOT GO THERE! Took my truck in for an oil change, didn't like the price ("sale" price of 59.99) i was going to go to the chevy dealer down the street where i NORMALLY go with no issue but i was short on time due to work. Long story short they say i need 2gs worth of work for an oil leak.. i knew they were FOS when one of the guys says don't shoot the messenger, they show me the supposed oil leak and i tell them i just want to pay for the oil change. 12$$ FOR LABOR ON AN OIL CHANGE,$3 FOR USING MY OWN DEBIT CARD-- TOTAL OVER $71.00. Told them they were scamming people, the fat guy who thinks he's buff and the balding manager Jacob BOTH start arguing with me with one having to tell the other to calm down repeatedly as if it were the WWE..i told them i go to the dealership and have never EVER been told i had an oil leak.. the "manager/owners" response- its always the the1st one to find it the problems fault" how predictable and pathetic. I argued more with them and told them they had sneaky tacky shady practices to blind customers, reel them in and add on unnecessary sur charges, "read the fine print" we said its cash charge was so and so not card... i will upload the video later. IF MY TRUCK HAS ANYTHING MISSING TO CAUSE SUCH ISSUES I WILL BRING A LAWSUIT/REPORT TO BBB.... i wouldn't be surprised if they smeared oil, (video later) After i told them i work in the medical area there they say i could have gotten a discouNT THEY DID NOT GIVE and the fat manager says his hospital bills are ridiculous in comparison to what i was complaining about (their shady business practices) after i told him it was ridiculous to compare the two i'd had it. I got my keys FINALLY and i told the guy the shop was shady and deceitful AND HE LAUGHED.... LET THIS TELL U ALL U NEED TO KNOW ABOUT THIS SHOP, CONTACT ME IF YOU TOO FEEL SCAMMED BY THESE JERKS, IVE ALREADY PUT THE WORD OUT AT WORK TO NOT BE FOOLED NY THAT "DISCOUNT" TO REEL YOU IN - let me add a guy went in for an inspection and was denied for water in one of his lights, for it to pass they wanted a new light "the manager" said to make sure the seal wasn't broken ..and it was over $500.. how ludicrous is this man? no wonder he is balding... i am a constable who was working the area that day... the medical and my original team will know of this place as well as see my review thanks to social media.... and AROUND CHRISTMAS TIME to be scamming for every little bit they can... disgusting
-
May 2019 by M. D.
Nothing is f****** "SpeeDee" about this place... slower then s*** and they try to rip you off every chance they get. Bottom line it's way too expensive for a basic oil change ~ $60 and takes way too long ~ 1hr. Save yourself the hassle and go somewhere else. Good luck finding a place in this dump hole town though... must be something on the water around here because "slow and stupid" is all too common.
-
January 2019 by Melissa S.
Dishonest. They take advantage of women coming in and think they can scare them into fixing unneeded services with absolute lies. I came in over a year ago with a brake issue and was told that I had gotten a "bad oil change" from the Honda dealer previously which had resulted in the wrong fluids being put into the wrong place and I needed to park the car and not drive again. Please note that I hadn't had an oil change in a few months and if this claim had been true, my car would have broken down the same week I had gotten an oil change. The tech went as far as to pour an unknown liquid into a styrofoam cup so I could "see for myself." Of course I was in the waiting room when he supposedly got this sample. I later took the car to another mechanic who said it was totally made up and not the cause of my brake issue. Midas quoted a $400 job at over $1000 because of this untrue claim. Just liars.
-
May 2018 by Monica O.
Today would be my first time taking my car to get maintenance by myself and the employees were very nice and patient with me they explained what kind of oil I would need and which kind would be better for my car although I did my research before I showed up not only did they help me with what I needed there was NO WAIT they instantly took my car in and and got me out quickly! I did call before hand which is just always good if you do not like waiting my overall experience was great and they had a specialty going on!
-
February 2017 by Buckley T.
Came in for tires and they took care of me quickly and for a great price. I will definitely be back for anything else I may need for my truck.
