SureStay Plus By Best Western Humble offers a modern and clean hotel experience, making it a great choice for travelers. Guests consistently praise the amazing customer service and friendly staff who go above and beyond to ensure a pleasant stay. The hotel is noted for its immaculate rooms, featuring comfy beds, large TVs, and essential amenities like mini-fridges and microwaves. The breakfast options are varied and satisfying, including hot items like turkey sausage and waffles, making it a highlight for many visitors. While the hotel is conveniently located near the airport and major highways, some guests mention that noise from the freeway can be an issue, especially for those in street-facing rooms. However, the overall cleanliness and modern design of the hotel, with tiled floors and updated furnishings, receive high marks. Check-in can be a bit slow due to manual processes and card reader issues, but the overall value for money is appreciated by guests. Despite some minor drawbacks, such as thin walls and average shower accessibility, most guests express a desire to return and recommend the hotel for its combination of comfort, convenience, and cleanliness.
This hotel is excellent all around. The staff is incredible. I’ll be back.
May 2024
Amazing customer service, clean rooms and comfy beds with good quality. No complaints at all!Rooms: Very cleanSafety: Have a good fence all around the hotel
May 2024
This hotel looks brand new. The entire building and the room was immaculately clean. The bed and pillow were comfortable. The staff were very friendly. The hotel is located super close to the airport and highway too. Our flight left really early in the morning so we could not get the breakfast.
