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December 2023 by Lisa Williams
Katherine has great customer service I came in to rent a U-Haul she went above and beyond to help me to get me the right size truck that I needed for my move. Some crazy lady came in screaming about her storage Katherine was very professional and explain to the lady that she has to help the person in front of her and she would get to her next. You should be glad to have her as your employee
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May 2023 by OliGatti nature
Great and easy experience. Rose made it easy and pleasant. Thank you!
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May 2023 by Tracy Lee
Nothing! Everything was perfect when I arrived. The kind lady that was at the front desk was very friendly, helpful, great attitude and very professional. You all should give her a promotion.
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October 2022 by M walters
This location is the Best the store manager Katherine was so Nice & Professional . I wasn't having a great day but she was definitely a day maker ..atascocita location is Highly Reconmended
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September 2022 by Velvet G.
Reserved and paid for truck I needed in 5 minutes ...thanks for great customer service !
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September 2022 by Candy McGrant
Reserved and paid for truck I needed in 5 minutes ...thanks for great customer service !
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September 2022 by Jacob
Inconsistent hours. No customer service, but I'm sure I'll get a reply here, which literally only proves my point.
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April 2022 by Brittany Hunter
Unable to use the truck I reserved because there was no gas cap. I was offered a truck in the next size up for the same price at another location which I asked to set up for following day. I appreciated the accomdation however the reservation was not set for the correct day. I called back to correct it and the same offer i was given for the inconvenience no longer applied. And the lady couldnt even give me a valid reason why there was no accommodation that could be made for now 2 inconveniences. 3 days of dealing with them and now I'm down to 1 day to clear my storage out and I have to find a totally different company. And I still have to wait 3 days for money to refund from them for a truck I never even used. I'm only giving 1 star because I have to.
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February 2022 by Ebony Cole
Great service
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August 2021 by shannon scott
I had a truck reserved, I could not get the online app to work.NOBODY at this location on a Saturday at 10am.Ended up finding someone else.
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July 2021 by Kesha Glenn
This place is a ripe off!!! The tank was on E when I picked it up. And when I dropped it off i made sure it was back on E. But the chick wanted me to pay for some more gas... Lady Please.......
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June 2021 by Charles Scott
Great service!
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April 2021 by Blatant Illumination
The young lady working this day was very professional and helpful. Was a great experience! Will go back in future if have any further needs before God blesses me with my GMC Sierra. Lol
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April 2021 by Kimberly
The young lady working this day was very professional and helpful. Was a great experience! Will go back in future if have any further needs before God blesses me with my GMC Sierra. Lol
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July 2020 by Lanette Carter
I had a unit there and my stuff was stolen out of it! They told my husband and I that they had cameras when we purchased the unit but when we were called to tell us that our stuff was in someone else unit without a name on it and they new it was ours!!! Very suspicious!!! We got there and our brand new washer and dryer was missing! Now they tell us that all the cameras were working except the ones on the row where our unit was was broken and not working!! What a coincidence!! So I really pray they did something about that!!!!
