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October 2023 by Lisa Vogl
I have been going to Antonia for over twenty years. She knows just how to cut my hair so that it looks good and I can style it myself. Visible Changes has been around for awhile and is a very professional salon with excellent employees and products.Service: Haircut
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October 2023 by Angel Harmon
Most amazing hair experience of my life. She did better than expected! She gave me a level of confidence I've never had.
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October 2023 by Reid Kent
TLDR; Unprofessional. Use at your own risk.If I could I would give this place 0/5 purely based on the complete lack of professionalism. My wife called for a quote on how much a simple hair coloring and cut would be. She was told $70 for coloring and $35 for a cut. She was excited beyond words as she hasn't treated herself to something like this in over a year. She arrives a little before her appointment giddy like a kid in a toy shop. That would quickly turn to sadness and tears. When she is greeted by her stylist, she tells and SHOWS her exactly the color and style she wants. Her stylist proceeds to tell her that she, the stylist, only has 30 minutes and won't be able to do the coloring my wife wants. After assessing my wives hair she makes disgusting comments about the condition of it. My wife takes care of her hair the best she can. She tries talking her into another color that isn't even close to what my wife is looking for. After my wife tells her that wont work the stylist steps away and comes back with the manager after some time. The stylist either lied about what my wife wanted or had absolutely no clue what my wife wanted even after being shown photos. Its at this point a "contract" is brought out that my wife signed apparently stating that for them to color her hair would cost $300! What happened to $70 she was quoted? She then decides that she'll just get her hair cut. This was the only positive experience as the young girl was absolutely amazing!
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September 2023 by Melissa Reed
Best body wave/perm I have gotten anywhere. They stay like 6-8 months with proper care and a trim.However, both times I received chemical burns. Once on left ear from saturated cotton. Was given the cool corner of a towel to help with burning while I waited to be rinsed. Then told it happens sometimes and to apply antibacterial cream for about two weeks and it should be fine..The next time was the back of my neck. Several times throughout the session I kept complaining my back was getting wet, and it was wet with no acknowledgement. I didn't notice the raw red spot until I got home.
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September 2023 by Steven T. Native Texan
I have had my Wife and Daughter’s hair done at this location and they do a great job! From Hombre’s and Highlights they have nailed it everytime. I also have had my hair cut here and always walk out spiffy. The people here are super friendly and treat us like house guests everytime. We are repeat customers forever.
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August 2023 by Chris Dunn
They are a great place to go. Can still get a top quality cut for a relatively low price. I have long hair so my cut is $55 because I go with a top stylist. If you have shorter hair or you’re not too picky then you can go with a hair cutter who is a little less experienced for a lower price. They are open later till 7. They are nice helpful and friendly. If you have to reschedule it’s never a problem. Lot of availability. Good atmosphere that is relaxing and refreshing with cool air.
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August 2023 by Llancaster
Today 8/3/2023 I did a walk up appointment for just framing (around face). The hostess confirmed with Im assuming a supervisor and she said it would cost $10-15. The next availability would be an hour and fifteen minutes. I accepted the appointment just to learn from the stylist it would cost full price $80+. I tried to plea my case and explain to Berenice (stylist) that I could not justify the amount. I use the same level stylist and pay $80+ and receive shampoo, conditioner, full hair cut, blow dry and style. Which is totally worth it. However when you receive 5% of the service it is very hard to justify the price. I’ve been a loyal client for years and it will be difficult for me to return.
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July 2023 by Linda A.
I have been going many years to Visible Changes. I go to Kelsey and get beautiful highlights. Annabell gives a fantastic haircut. My hair always lays nice and looks good when I wake up and all day. Both stylists are very nice and easy to work with. I am very happy with my hair. Linda A. June29,2023
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June 2023 by Ashton Hooker
So the past year I have had the side of my hair shaved and so I was trying to let it grow out when I went to visible changes and was told that the girl I had an appt w needed a second opinion and then she wasn't comfortable trying to cut my hair so I had to go bk out to the lobby and wait which she didn't know how long it would be nor who was going to be cutting my hair. Eventually I just walked out ....
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May 2023 by Jessie
I have had the best experience at this place where my hair receives profesional treatment. Kayla is kind person with a great skill to color your hair. I don’t want anyone else to dye my hair, I flew from Salt Lake City for the best care my hair deserves. Thank you Visible Changes!!!
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May 2023 by meaganmazing s
Nicole is the best hair color stylist ever & Debbie is and amazing hair cut stylist! I have never loved my hair more!! Thank you ladies!!
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May 2023 by Judith Obiero
I went there on 05/15/23 and they we’re looking at me like I was lost. First they could get me someone who can do protective style/like three corn-rows. And the fact that they wanted me to go home with a wet hair is beyond me. So I was asked to wait another 30 min for someone to blow-dry my hair. Only to charge me $95 after. That’s straight robbery. And their defense was “my type of hair” wow! A shampoo and a basic blow-dry shouldn’t cause that much, the job didn’t even take an hour . I wonder why they decided to charge me that much.I did a blow-out 2 weeks ago with a shampoo and conditioner and I was only charged $70 at D’ Dominican place.
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May 2023 by Sheilah Lewis
They uncharge your credit card. 3% of your bill will be added to your fee. They think the consumer is suppose to pay their bill from the Credit card company.If they don't want to pay the CC fees then they should not even have a CC terminal. Just make everyone pay cash...lol And Amex fees are higher so they don't even take Amex.Never saw a sign that they didn't take Amex and Amex is all I use and no one bothered to mention they didn't take Amex. Guess you could short your tip 3 % and come out even.Service: Haircut
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May 2023 by patience 1
Love my stylist Bernice; she has a true gift for cutting and styling. Lovely personality too. You get what you pay for... $92 for a cut/style is easier to take when you look at it that way. Deerbrook mall is why I gave 4 stars. This area is very unsafe and riddled with crime. I have had my vehicle broken into and items stolen. Someone tried to steal my truck and I had to have it towed because of the electrical damage that was done. I know a person who upon returning to their car saw the car on both sides of them had been broken into. All occurred during the daytime (around noon). Mall security is a joke. HPD has so much going on incidents like this are commonplace. You can count on a wonderful experience at Visible Changes with Bernice but BEWARE of deerbrook mall.
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May 2023 by Jennifer Briones
Rude rude and eww. everyone else looks like they were super nice EXCEPT for who took care of me. Ugh how I wish someone else took me in. I asked her to cut it a bit shorter WHILE she was still cutting my hair and the lady said “That will be a whole nother cut” $85 dollar cut btw, I have short hair and it was a bop TRIM!! Her name is Pricila.Service: Haircut
