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February 2024 by Lawrence Hasan
11 hours to fill in a simple antibiotic prescription. They also claimed they didn’t have it until 6pm in contraction to another employee that admitted they saw the prescription at 230pm. Prescription was finally ready near closing time. Do not recommend using this pharmacy!
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January 2024 by TAMEKA MASSIE
This pharmacy is the absolute worse! The customer service is terrible. The wait is extremely long and the pharmacy technicians lack empathy! I really don't understand why management has not corrected the issue. It seems to be ongoing.
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January 2024 by phuong ho
Rude manager. Refused to price match despite being shown walgreen price online was lower than store price. She needs additional training on customer service and possibly price matching as an option.
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January 2024 by Nicole Oliver
It was really nice inside. It has beauty products, nutrition, medicine and some grocery items. Also it has a clinic. I personally ordered pickup and went to the photo counter to pick up. It was really easy and I got my speciality item just like I wanted.
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January 2024 by GtaAlex
Customer service here is incredible. Thank you so much to the workers for showing a desire to helping and be patience. Excellent work.
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January 2024 by Reggie Wilson-Johnson
Pharmacy never answers the phone. The pickup and throw you on hold until the hang up without even coming to phone. Have called 4 times and have been hung up on each time.
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January 2024 by Gwen's LifeStyle
They are the very slow. You will sit 20 to 45 mins in the drive through, and they will lose your prescriptionWhen you call they will not answer. very unprofessional.Hopefully they one day will change for the better of it all
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December 2023 by Jessica Suastes
I had dropped off a Toothpastes prescription for my children on 12/20. I go today on 12/27 thinking it should be ready just to find it was never put in their system. I spoke to Jessica Morgan she found them surprisingly and then only handing me one because they were out of stock. I asked for her to provide me with the name of the person who never put it in , she then came back and said they had more in shock after she said it was on back order and had to come back the following day. She then wanted me to get out out of window and go back around the end of the line to to wait and wait I refuse and took my prescription some where else with better service.
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December 2023 by Brown Leonard
Pharmacy is slower than the DMV.Gwendoline made the wait not so bad. She was Great.
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December 2023 by Hype YT
The pharmacist whose last name is Muhammad is extremely rude she uses a condescending tone when she speaks to people who ask her questions, which makes completely no sense since her job is to literally answer any questions you have about a prescription. The pharmacist Muhammad has the worst customer service and for that reason I just wanted to make everyone aware before going to this location. Make sure you take a few deep breaths because she will most definitely push you to the limits.
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December 2023 by Michael H.
The pharmacist had me transfer my prescription and told me it was in stock at 12:35pm, I came to pick it up the next day at 1:00pm only to be told it was out of stock. After talking with the pharmacy manager it is clear she thinks she can belittle people and is a racist! Avoid this pharmacy, many options elsewhere!!!
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October 2023 by Nahid Khatib
This pharmacy is Most Dysfunctional pharmacy I seen. Slow customer service, Always a long line and if not a long line they're on the phone for longest, Rude, unfriendly staff. Never see smile on their faces. I was in pain and trying get my med, She acted so rude and she putting away other medications on the shelve before she helped me and I was a only one was there. Take care of customer first then do your set up.
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October 2023 by Anita Goff (1SensuousLady w/Divatude)
I transferred my prescriptions from W Lake Houston because of long waits & overcrowding. Only to be dealing with the Atascocita location that's never crowded but slow & inconsiderate as ever & anytime you call, you're holding on forever only to be hung up on after 30+ minutes. Good service just doesn't exist anymore but wanting your business sure does
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September 2023 by Jenn K
This has got to the one of the worst pharmacies at Walgreens. The people working behind the counter have zero sense of urgency and make you repeat yourself numerous times because they either aren’t paying attention or talking to a coworker. I asked to wait while they filled a prescription and I was met with a mild eye roll and a sigh. I said I could just transfer it to another store and she said “ok yeah cuz we are about to give like 6 shots” This was after I waited in line for 16 minutes with only one person ahead of me. You guys really need to secret shop this pharmacy because the service is beyond horrendous and I’ve never seen a single person working here smile. Do yourself a favor and go to literally any other Walgreens.
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September 2023 by Angela P.
I called way before "lunchtime" it kept saying "there are two callers ahead of you" stayed on phone for over 40 mins then the wait music goes off and it sounded like someone picked up and hung up on me. I call back and they are in lunch break?!?? At least pick up and say "sorry but we will call you back after our lunch" or something! This is why I switched to CVS years ago but unfortunately my new insurance only deals with Walgreens.