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December 2023 by Caitlin R.
The customer service and management are TRASH! Because it was "busy" they didn't care to confirm or look up my order delivery and LIED and said it was cancelled... as I'm looking at the active order. The management lied and said THEY couldn't cancel orders and only customer care could. She also told her greeter to deny all calls and send them straight to customer care hotline because they had better things to do. She then blocked my number from returning her call to confirm that the order was still active. To my surprise, while on the phone with customer care reviewing the ACTIVE order , my order was then cancelled randomly (I am sure by the same manager that said she couldn't). We all know once orders are cancelled it takes more than a few days to get your money back so now my family is without food for Christmas because your employee just failed to do her job in the first place. I know Christmas time is busy but this is what you were compensated for. I spend way too much money on Walmart produce and I've never experienced this much negligence. There was a complaint submitted to Walmart. I do also thankfully have proof and will be getting them submitted to higher ups. Merry Christmas
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June 2023 by Angela N.
Not only is the store overpriced, but staff, from the front door "greeter" to the attendant at the self checkout, were not courteous or friendly.
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April 2023 by Jill Bowers
Drive-thru is fast and efficient with polite and helpful employees.
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July 2022 by Reneille T
This location is amazing. I like the size of this Wal-Mart and I'm very happy it has a pharmacy. It saves me from going to the big Wal-Mart. The pharmacists are very knowledgeable and patient. The clerks also do a really good job at quickly filling the scripts and completing the check out process. I've never had issues with any of the regular staff and I've been shopping here for 8 years.
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May 2022 by Candice E.
The worst Walmart around now that it has new manager. Impossible to find French vanilla creamer here. Common sense would be to stick more but nooooo not this store. I'm done with this store I'll go to Kroger.
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February 2022 by Michelle B.
I love this store. I live in shepherd but use this store because I just in general love the people in the pharmacy and for the most part the store staff. When I first got there today I shopped then headed to the pharmacy to pick up my husbands meds. As I headed towards the pharmacy there were two young ladies unpacking stock, as they said hi to me an employee (Zack) came up and smacked a box almost out of the one girls hands. She asked him if he was going to pick it up and he said,"I don't think so". A supervisor asked the young girls what was wrong and then talked to Zack. He was very rude and condescending to her also as if it were beneath him to act respectful. Unfortunately this is not the only time I've seen him act this was towards his coworkers. Such a shame. Love this little store and avoid the big Walmarts like the plague. I told this young lady that I was very sorry she was treated like that and that she in no way deserved to be treated like that at work or otherwise.
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January 2022 by Classified Classified
I was looking for benax home covid test they had it no one else had any.
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June 2021 by Velvet G.
Pharmacist is impatient and rude if you don't understand something he sighs, looks irritated and sarcastically says it again he never smiles he looks unhappy there.The area is stocked and clean no lines inside
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May 2021 by DL Magician GIRL
They are fast and good service. 1 thing that they mess up was my medications I never got. I had a sezure and went to the ER stay at the hospital till I was stable enough to go back home because they never told me that my medication came in usually they would send a text saying its ready but without sezure and other health medications needed ended up calling 911 and woke up in the hospital. I manage to call and suddenly they said it been ready since may 7th. Then they sent me a text on the same day saying its ready. Anyways im glad everything work out and hope it won't happen again. Hopefully I won't wake up in the hospital again ? ?
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April 2021 by Candy McGrant
Pharmacist is impatient and rude if you don't understand something he sighs, looks irritated and sarcastically says it again he never smiles he looks unhappy there.The area is stocked and clean no lines inside
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March 2021 by Derrick Norman
Had an issue with one of my maintenance meds and they patiently handled the situation. No harsh tones, just wonderfully, kind service
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December 2020 by Renee D.
Perhaps you should change your sign if you close earlier than posted. & your staff at the door could be more professional & kinder especially at this point in the Universe in disclosing this information rather than yelling at me as if I'm insulting them by coming to shop here. The reception earned the one star. Back to Target I will go!!
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October 2020 by Tonya R.
I have to laugh, because it seems companies have the ability yo remove all comments to "start fresh" I guess. I have left several reviews on this walmart, and now look...miraculously I'm the 2nd one to leave a review now!?! I really came back just to leave an update. But since my original post is gone somehow...here we go... This time I don't have too much to say about the store itself, but moreso...the People of Walmart...the customers. I went in to get one thing and quickly get in and out. The self check out was packed, ans all the registers in between closed...and you know it takes the people who normally shop at walmart a long time to self check-out. Then the girl in front of me had her damn mask on her chin. Possible coronavirus everywhere! Her boyfriend had his nose out, and several other people had their nose out. I'm not surprised! But because self check out took so long, I just put my item down and walked out! Especially because it was getting claustrophobic with so many people in the store on a Saturday morning...surrounded by people not properly wearing their mask. Why even have on a mask if it's goinf to be on your damn chin! People trip me out as well, thinking thry have to pull their mask down to talk. You can talk through your mask!
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October 2020 by Robert Larson
....they are so unhappy, the Pharmacist tried to fight me today when he got my prescription wrong. It was crazy.
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October 2020 by Candy McCray
Pharmacist is impatient and rude if you don't understand something he sighs, looks irritated and sarcastically says it again he never smiles he looks unhappy there.The area is stocked and clean no lines inside