Wells Fargo Bank in Humble, TX, offers personalized financial support and everyday banking with self-service tools. Customers can visit the branch or make appointments to meet their banking needs. The staff is known for being courteous, professional, and attentive. One customer praised Ms. Kenney for her helpfulness, professionalism, and exceptional service during a CD purchase, highlighting her knowledge and friendly attitude. Despite some long waits due to limited staff, the branch maintains a neat and clean environment. Customers have appreciated the staff's prompt responses and positive attitude, even during busy times or staff lunch rotations. One employee, Mirella, stood out for her patience, kindness, and professionalism, taking extra time to assist and even offering a bottle of water, showing genuine care for customers. Overall, Wells Fargo Bank aims to support customers' financial goals through attentive service and a welcoming atmosphere. Deposit products are offered by Wells Fargo Bank, N. A., Member FDIC.
It is the worst, it is much worse than in Mexico, only two people serving and an endless queue.
May 2024
Bad customer service.I bought cashiers check 5 years ago the manager told me cashier check never have expire but from 04/1/24 I came and cash the check they said my check was expire 3 years ago and nobody help me to do anything even the manager
May 2024
Kicked us out 30min til closing and I was already standing and then sat down since 3:47 pm. So I will not ever go back or open an account with this bank.
