Wells Fargo Bank in Humble, TX, offers personalized attention and empowering everyday banking with reliable self-service tools. Customers have shared positive experiences, highlighting the helpful and friendly staff, including a particularly helpful employee. Many have praised the professional, pleasant, and efficient service, especially during emergencies. The bank’s atmosphere is appreciated for its nice decor and the kindness of the tellers and manager. Clients enjoy a level of semi-privacy for discussing account matters, which is often lacking in other banks. The friendly greetings and goodbyes from staff contribute to a welcoming environment, making visits to Wells Fargo a pleasant experience.
Well, I waited for almost an hour and then they skipped my turn and let the other person who was after me go first. That's too much for me. Come on???????
July 2024
Never enough people working. Horrible customer service and communication. I am trying to get my son a checking account. We have been waiting over an hour and no one has so much as greeted us. There are 2 people sitting around doing ??? Very frustrated. Makes .e want to take my business elsewhere.
September 2023
This has to be the worst bank I have ever been to. Takes over 20 minutes just to withdraw some money from the drive-though. We just sit there in the car and waited and waited after sending stuff up. Either this is insanely inefficient and/or the lady is not good at her job.
