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November 2023 by Virgil Corkern
My wife has purchased 3 pair in 2 years...spending almost 600.on her last pair . To adjust heated and bent frame ...looked like fish hook ...wrong and sure was. Went back next guy says don't worry I got you...he sure did now bent so bad she can't even see correctly...problem is 70 plus miles 1 way to store. She was at local Wal-Mart...lady says put together wrong in wrong place....but she try to help and did somewhat do so. If you in Huntsville Texas and need glasses go to Wal-Mart....Apparently the true American best!!!
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November 2023 by Juan Hernandez
Great friendly service as soon as you walk in the door. They were able to get us in last minute for a medical issue. I would definitely recommend, they also have a great selection on frames.
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October 2023 by Jaclyn Smith
I visited America’s Best when they first came to Houston, years ago. Wasn’t a great experience. Today, I took my daughter to get her eyes checked and order new glasses. The staff, from the MOMENT we walked in the door were so kind! The woman at the check-in was sweet! The woman that handled the 1st step of the exam process walked us through EVERY single thing- which helped ease my daughter (who is scared of the puff-of-air in the eye), & giggled and laughed with us through her exam. The Doctor was very thorough and considerate of our optometry-ignorance, without making us feel “dumb”. I REALLY appreciate the explanation of what they are doing, how it assists in their process, and no judgment if we declined “add-on’s”. The Assist. Mgr. is who completed our transactions & the 3 of us giggled and laughed getting everything sized and ordered. The whole office gives the vibe that they love working together & love what they do- which makes it SO welcoming for a customer. Thank you!!!
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August 2023 by Michelle Parks
Tammy Cundiff was such a breath of fresh air once I walked in to the exam room. She has a beautiful personality. Alex helped me and my mother in law. He was super nice as well. All of the team was wonderful and sweet.
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August 2023 by Z Best
What a pleasant eye doctor experience!! Beautiful, spotless office and helpful staff!! Ms Tammy Cundiff was so informative, kind and patient!! I honestly can't wait for my next appointment just to chat with her! Thank you America's Best for making eye appointments easy!!
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August 2023 by Elizabeth Simpkins
Everyone inside this location was amazing. The doctor was great, quick friendly, and knowledgeable, and did such a great job with me and my daughter. The lady that helped us order our glass was very straight forward and so helpful. Deffinatley recommend.
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August 2023 by Lacy Wilkinson
Miss Tammy Cundiff, the op tech, was super professional and very hygienic! Appointment was speedy and informational. The optometrist was very thorough. In and out within 45 minutes.
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August 2023 by Dee Bell
Joann was very patient and helpful with the process of choosing new frames and completing all the steps in ordering. Excellent help!
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August 2023 by Ewa Rybnikow
Terrible rushed service, unclear/pushy lying sales people. We were told that my husband's 300 dollar glasses came with a protection plan and come to find out (3 months later) they don't!! DONT WASTE YOUR $
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July 2023 by Danielle Anderson
I had a great experience here at the Huntsville location. After having a horrible experience at the Conroe location the people here more than made up for the rude and confused staff in Conroe. The receptionist Shanna was super friendly and the sales associate Alex was sure helpful even though they were experiencing technical difficulties with their system while we were there. They were knowledgeable and super helpful. The manager Loyris was great too.They even stayed later than closing to make sure we had everything taken care of before we left. We will definitely be bringing our business back to this location in the future.
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June 2023 by Neil S.
Ordered glasses and was told I would be called when they came in. I called over the weeks and, again, I was told THEY would call ME when glasses came in. I heard nothing and called again! "Yes they are here!" The glasses were blurry in one eye. They made a mistake "by one number" on the prescription. They ordered a new lens. "We will call you when that comes in. After weeks, I called and was told they will call ME when it comes in. In the meantime, I had to close my freaking right eye to read anything. I was better off with OTC readers. Well, after weeks, nobody called. Then I called. "Yes it is here!" Then they couldn't get the lens to seat correctly in the frame. Nice people but poor service and quality control.
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June 2023 by Nathan lazo
The best experience! Everybody was nice, from the receptionist to the sales people! The tech was great as well! my experience was 10 out of 10 and will be back! Alex was the best!!
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June 2023 by Kathy Admire Spurlock
I went here today to get my eye glasses. The exam was only $59. I didn't have insurance so I had to pay full price. I couldn't get the 2 for $79 special because my eye glasses needed to be progressive bifocals, with 2 extra prescriptions included. Tammy the eye technician that examines your eyes is super kind and and professional. The eye Dr. is super nice and wouldn't stop smiling! He really loves what he does I guess. The young man out front knows his stuff! I picked out a frame and he told me I needed to choose a frame that was wider and more rounded so that the progressive bifocals would fit correctly on the lenses. He actually suggested a frame for me and that's what I took for my new glasses! I would highly recommend this place! The staff is professional and very nice!
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June 2023 by Bethany Bielamowicz
Was able to get a next day appointment super quick when my daughters glasses broke. Had a great experience with our eye exams and very affordable glasses options. Our glasses came in a week earlier than expected. Very happy with the service here!
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June 2023 by Sabine Quintana
I actually genuinely love this place ! Tammy their tech is amazing and I love how she takes time to explain each device being used and what it’s meant to do. From the get go I felt very welcomed!
