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February 2024 by Jaslyn liy
Tony helped me out a lot even with the phone I brought in that was broken. He took his time explaining everything to me & helped me transfer my services from t mobile to AT&T. 10/10 recommend this store. Everyone was so friendly & helpful ♥️
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February 2024 by Nick & Michelle Coronis
The guys at the store were great! Professional and eager to help. My concern and ultimately my complaint is that the AT&T system removed my first responder discount that has been in place since you became AT&T. This required me to go to the store because it could not be handled on the phone. This forced me to have to do firstnet and change my plan for my family that I was happy with! Forced me to lose HBO and downgrade my streaming capabilities in order for the cost to stay similar.
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January 2024 by Maciel Garay
Very good attention from the girl, Cirila I think (sorry I forgot the name). He gave us options and was patient.Thank you!
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January 2024 by Angel High
If I could give lower I would. Brought my iPad in to add it onto a line.. handed a perfectly working iPad to the man, he started trying to take out the SIM card and broke the button off into the iPad and immediately the screen shut off. Then they gave the iPad back to me telling me I broke it and there was nothing that they could do to fix it. When I explained to the “store manager” that the guy broke it he started getting angry with me saying “he’s been here for TWO YEARS and this has never happened before so he didn’t do it.” Anyway long story short they break things and will not fix or replace them. So now I am out $800 because of them.(also asked to speak to his manager and he just disappeared in the back room and came back saying there was nothing they could do and they called him.)
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January 2024 by Susan J
Khalil in the Huntsville AT&T office did an outstanding job with assisting me with my upgrade to a new cell phone. He is a true asset to AT&T .
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January 2024 by Shirley Archie
First time, very good experience. I will definitely go back ?
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November 2023 by Stephanie Jensen
Went to the AT&T store in Huntsville Tx yesterday and Louis assisted us. He was AMAZING! Knowledgeable and nice! He's got our vote for best associate at AT&T! LOVE my new phone, HUGE THANKS to Louis for such a GREAT experience!
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November 2023 by Lana Kruse
Staff is extremely helpful, courteous, and knowledgeable. The plan offers that are available were explained in detail us. We've always been treated well at this location.
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October 2023 by Tim Williams
Brian Gillard was very very helpful and patient. Would recommend him to everybody.
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October 2023 by Bethany McClendon
Absolutely loved my experience with Tony! He was quick, efficient, thorough, and welcoming. He kept my boyfriend and I entertained while we waited for my phone to set up. BEST CUSTOMER SERVICE I’VE EVER HAD IN MY ENTIRE LIFE. Someone please give this man a raise!!!
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October 2023 by Emily Morley
We recieved the best customer service from Tony. He was so patient and knowledgeable of our phone needs today. We are so happy
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September 2023 by Carlos Ruano
I was told i was able to get $800 for trading in Samsung Galaxy S7 for the Galaxy 23 Ultra. I was told i had 30 days to drop off the Galaxy S7, however i returned the same day and was told the promotion ended 2 days ago, however i had already purchased the phone and transfered mobile numbers. I was then told i could recieve up to $1000 for getting a Samsung Flip series, but i did not want it. I still have the S23 Ultra but im dissappointed with the lack of knowledge from the employees and now i have to pay additional to my monthly plan.
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September 2023 by Robert Tucker
Had issues with not getting data, called AT&T the day before was on the phone with them for 30 minutes and phone still not working. Went in to the store and the manager fixed my problem in five minutes, with no wait. Excellent service and very knowledgeable staff.
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August 2023 by Greg
I took my mom there and they were very patient with her and sold her just what she needed not the most expensive like some phone stores.
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August 2023 by Christy King
Fast and amazing service over had no issues after switching from T-mobile to AT&T.....
