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May 2023 by Billy Webb
No one answers the phone, no contact information on the website, and they do not have accurate description of books on the website. Very unorganized bookstore.
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December 2022 by Rochelle Korpi
This bookstore is a joke. I paid for a return label to return my rented text book. I have been unable to print the label I paid for. I finally called the store and they told me the system is down. That they "can" refund me and I will have to bring the book in to the store. I live two hours away, the whole reason I need to return by mail. WHY would you not automatically refund people and email them preemptively? This feels very scammy. You are going to keep my return fee AND charge me for a late book and never communicate that? Money grab. Get your books elsewhere.
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November 2022 by katie Hubbert
It's a college bookstore. They have merch, supplies, and of course books. But the staff is always helpful.
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November 2022 by McHenry Maney
Do not get the Bearkat Bundle. The bookstore is slow and poorly ran. My books started arriving a month in the semester. Old access keys are given out to students that they can't even use. I went to get a new one, and they gave me ANOTHER old key. Do yourself a favor and do not use this to get your books.
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September 2022 by David White
Great place. Love the prices. Bowling alley was awesome as well
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September 2022 by Luis Perez
Our daughter is currently attending SHSU and we could not be more proud. Go Bearkats.
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September 2022 by Sarah Khoo
I made a huge mistake and registered for the Bearkat Bundle. I placed my order on August 2nd. It is now close to the end of the first week of class, and I STILL don't have my books. I have been promised by a member of their staff every day this week that my books would ship that day, and I am still book-less. In addition, I was just notified YESTERDAY that two of my books are backordered. Half the time when I call the bookstore no one answers, and when someone does answer I am told that (once again) my order hasn't shipped EVEN THOUGH the Associate Director of Auxiliary Services is now personally involved and told them to ship it out yesterday afternoon.I spoke to someone today, who was very apologetic and said they would upgrade my shipping to Overnight. As of now (6:02 PM) I have not received a shipment notification, and I am doubtful that my order (or what's left of it) has made it into the UPS truck.I would cancel the Bearkat Bundle, but there is a lab manual that is only available through the bookstore that I need. I also am an online student with a full-time job and a family, so I don't have time to make the two-hour drive to Huntsville.This has been such a trainwreck of an experience that I would caution everyone to Opt Out of the Bearkat Bundle, and order your books elsewhere unless it's exclusively at the bookstore.
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September 2022 by The Baskerville Pups
They sell white chocolate pretzels. Makes a chap's day when you can get a snack after picking up your Bearkat Bundle, you know.
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September 2022 by S Graves
1st yr for my oldest...not really sure how I feel about it yet...clean, lots of places to eat, and could use a mall or something
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September 2022 by Thatonefilmmaker
Received the wrong books in my bundle. Had to spend an extra 100 bucks just to get it delivered for my class
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April 2022 by Jose Galvan
Has its ups and downs, but can be deadly crowded at a start of a semester, but be patient and respect the service they have. They are wonderful people and get the right books for your class 100%
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March 2022 by Laura Gavlick
Always have what I need even if I don't know I need it. LOL
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February 2022 by Peggy Adolph
Great items for students, parents,and Alumnus.
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August 2021 by Jeff Lake
Clean and orderly. Low stock levels on clothing, especially championship gear.
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August 2021 by Fonda Thompson
There nice and very helpful
