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August 2023 by Deborah Edwards
We were very pleasantly surprised at the number of vehicles that were reasonably priced. We found a great SUV at a great price. We felt no pressure and Tim is friendly and very helpful. Charlie's was the first and only place we looked. The staff was great as well.
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August 2023 by Jeff Wilson
I've been in a few times over the past month looking at cars and discussing options before finally pulling the trigger and pulling off the lot with a vehicle. This place is very transparent about pricing, financing, and the overall process. When you walk in, you get that small town car dealership feel. They're family owned and locally owned. Their prices are fair and the service is excellent. They offer in-house financing with low rates and low down payments. Monthly payments are cheaper or comparable to most dealerships. They don't oush you or pressure you to buy anything like the big box dealerships do.If you're in the market for a car, truck, or suv; stop in and see what they have to offer. You won't be disappointed!
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May 2023 by Linda Deslatte
The office and inspection department treated me great! And Keith is the best!
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December 2022 by Bailey Barnes
I have received great service from Keith at Charlie's over the last 3 years! It is the only shop I trust to provide reasonably priced and quality service in the area. 10/10 recommend.
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November 2022 by Brian Davidson
This place is a sorry excuse for an automotive shop. They break more than they fix and do not install parts correctly. The owner can not spell customer service let alone provide it
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September 2022 by Susan S.
Awesome and responsive staff! See Larry for the best cars and deal! Felt like I was buying a car from family.
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June 2022 by Scarlett Shute
Been buying cars from Charlie's Used Cars for 30 years. Never had a problem . Recently bought an 18000 dollar car. Something was wrong with the engine from the start. Within 2 weeks there was an oil leak I kept smelling oil. I took it back twice telling them it smelled like burning oil. One man said he had allergies and couldn't smell anything. Other man said "no, nuthin wrong with it" The transmission was slipping I told them that as well "we reset the transmission, nuthin wrong with it" I took it back a third time after it wouldn't go in reverse. It also made a SLAMMING noise while on the freeway from the transmission. They just said it's too bad. DONT BUY FROM CHARLIES. THEY SELL LEMONS AND PUT YOU OFF WHILE ITS UNDER THE 2 MONTH WARRANTY. And then tell you too bad after the 2 month warranty. An 18000 dollar lemon.
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June 2022 by Becky Davis
I got my oil changed here, experienced great service .Thank you hunter.
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May 2022 by Tracy Felbermayer
I have purchased several vehicles paid in full over the last eight years. Things aren't the same since Charlie passed. So sad. They officially lost my business today and can keep their jank car too.Beware of this place. Larry's picture is in the dictionary next to the word "Sketchy".
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May 2022 by Rich B.
Now that I've had the car for 3+ months I feel like I can leave a thorough review... I purchased a 2018 Buick. The salesman was very kind, professional, and personable. The car was missing the owners manual and he promptly ordered one and notified me when it arrived. After having the car for a week, the water pump went out and needed to be replaced under warranty (still cost me $150). 2 of the tire had leaks and I took care of those because when I took it to the tire shop, they couldn't plug them because there were already plugs in the tires. Today, the check engine light came on due to a faulty sensor. The dealer said the car was "accident free" but after driving it and getting more familiar with it, there is orange peel in some of the paint and I can see some bondo feathering under the paint. Paying over $20,000 for a car I expected better.
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February 2022 by Pizza Steve
Absolutely amazing people here, will definitely buy my next car here
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January 2022 by LaTonya Alexander
Got a 2014 Hyundai Tuscan from them great deal under 100,000 miles warranty, and under $12,000.My car note was not behind.Everything went south when my car broke down 8 months after I got it. Got it towed to them just for them to NEVER TO TELL me what was wrong with it. I tried to give them time to fix it,because this was during the snow storm in Texas. 3 months pass still no emails, calls, or letters sent to me. FINALLY I don't see my suv sitting outside behind their shop thinking they took it in to fix it, only to be told they sold it and I owe the 3 moths if payments. Never told me me to get my stuff out the vehicle or anything they sold the whole car including my stuff just for them to yell me well we wrote it off your credit but you still owe us 3 months
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August 2021 by Heather Gerhardt
They won’t scam you, which is something I am always leery of with mechanic shops. Very honest and hardworking people that work there. Also, they're very reasonably priced. This is the only place we will go from now on. ?
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August 2021 by Keith Little
Dealing with Charlie's used cars has been great I would recommend any one to give them a try
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August 2021 by El Guero Garza
They didn't pass my Inspection cuz the tint was 18 percent the guy had an attitude and he still keep the 7 dollar bad customer service