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February 2024 by N R
I highly recommend Drakes Towing. My college kid had a flat on the way back to school. They had her back on the road working an hour. They said they would be there in 30 minutes and they were. Thank you guys for being so prompt.
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February 2024 by Tyannah Bowe
Triple A sent them for lockout. The driver came and barely worked on the car before getting in his truck and leaving us out in the rain. When the rain slowed, I called to see if he could possibly come back. He rudely said no and hung up in my face. I understand it was raining hard, but leaving us stranded there and rudely hanging up is where I draw the line. He barely tried to get into the car.
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February 2024 by Jennifer
They took almost 3 months to change a timing belt. Guess they thought we didn't need our vehicle....
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December 2023 by Isaiah Masters
Absolutely awesome service. Helped me out more than he really needed to.Service: Car towing
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November 2023 by Ashley Earhart
Matt was a fabulous tow truck driver! He was fast to the scene and very kind! He took good care of my care and had excellent customer service skills! Thanks, Matt, for being so kind during my flat tire experience.Service: Car towing
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November 2023 by Linda Gould
Due to no fault of this company, I waited 3 1/2 hours. (AAA’s errors). When Brandon Harrison arrived, he was a breath of fresh air, changing what had been really bad to an enjoyable experience. He was professional and attentive to detail. I felt very comfortable riding with him. He was so calming for me. Impeccable driver when most would choose to sleep, He spoke well of his employer. I’m sure his employer is very proud to have him on the team. People like Brandon Harrison make the world a better place for sure. Recognition is in order. Yay! Brandon. Thank you so much. (I’m not always easy to be around when I’m tired and have been awake for hours). You are definitely the example to follow.Linda GouldService: Long distance hauling
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November 2023 by scott shrader
The service was excellent. My blowout trailer tire was changed in minutes after the man arrived. The only problem was that AAA failed to notify them immediately and I waited 3 hours.
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November 2023 by Alex Shulyak
Called them to tow my Peterbilt 579 that broke down on the road with loaded reefer trailer. They were out within an hour and had me towed to repair shop in no time. Paid $450 through EFS. Overall was about a 5 mile tow.
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September 2023 by Victoria Vizcarra
They were contracted through aaa to pick up my truck this morning and they never showed up. I waited 5 hours and even contacted their dispatch directly to find out what was going on. No communication and bad service.
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September 2023 by Angela Fipps
Absolutely wonderful! I was so lucky that they were able to come out and save my son and I from the side of the interstate at 1am. We got a tow over 100 miles away and arrived home safe. Thank you so much!!!
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July 2023 by Bill F.
I needed a vehicle to be towed from the best Barbecue place in Huntsville, also known as Bennie J's Smoke Pit. I only had a small window in which to get it done because everyone that knows good Barbecue start piling in when the doors open. The Drakes dispatcher was very friendly and efficient and the driver that showed up about 5 minutes later was as well. We beat the hungry hoard about to descend on Bennie J's just in the Nick of time. If the front of your back and the back of your front are getting a little to close together, head on down to Bennie J's and fill that space with some great barbecue. If your in a bind and need a tow call Drakes they will get it done and with the money you save you can pay for that Bennie J's Barbecue!
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July 2023 by Mirrorz
I called a police station, and every single towing/roadside assistance company in the area when I had a flat in the middle of the night just north of Huntsville. My spare turned out to be flat from my own lack of regular maintenance and I just needed someone to come out and help me air it up. (Good tire; just went flat with seasonal pressure changes)Out of the 17 phone numbers I called that night, Drake's Towing was the last one on the list I got from google and they were the ONLY people willing to help. (The police were the absolute worst because while they did at least answer they wanted to play phone games about picking a number between 1-14 to give me a phone number for someone who might help because they won't.) Every other towing/roadside assistance company I called never even answered their phones.The driver from Drake's who showed up to help me even tried to plug and air up my original flat tire but it turned out to be a lost cause. (pic) He got me back on the road when literally no one else in town would at that time of night.Service: Tire change
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July 2023 by Michael Shair
It's nice to experience your company's stance on safety first hand! 6-17-2023 around 12pm, I encountered one of your drivers on i45 driving southbound when I was nearly forced into the concrete barrier in a construction zone! Driver was traveling in excess of 80 mph through a 2 lane construction zone with a posted speed limit of 60 mph. After recovering from that close encounter, I witnessed the driver trying to somehow force his truck between 2 commercial trucks, one of which was carrying fuel. All this happening while the truck was transporting a silver SUV. Beware of these hyper aggressive drivers. They are willing to injure or even kill someone on the road to make it to the front of the line. They also seem to have no respect for their customers property at the very least.
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July 2023 by Kimberly Cox
Shoutout to Will with Drake's towing! Stranded with a flat earlier this week in the extremally hot temps. Drake's was dispatched via AAA and Will was quick to respond and get me back on the road. Thanks Will!
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July 2023 by Airali French
Probably the best I've ever seen or meet Pete really helped me when I needed it most. Thank you guys so much.Service: Tire change
