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November 2023 by Carter G.
Closed 15 minutes early day before thanksgiving. Makes 0 sense. Talked to manager didn't seem to care
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November 2023 by Debbie G.
So aggravating... you have apples on sale, Granny Smith to be exact (I need for apple pie) ... it's the busy season, tomorrow is Thanksgiving... there are none ! Produce guy says they are on the bottom pallet, says he can't get to them ... either get the guy some help or get another guy!
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October 2023 by Jim
I had a prescription through the veterans administration sent there. I am a disabled veteran, the pharmacist told me that The birthday listed was incorrect. And they would not give me my medicine. Because they weren't getting paid by the VA. The birthdate was sent correctly. I've got a major sinus infection now. I have to wait 3 days for Kroger's messup. Do not shop there, this is how they treat our veterans through an organization that guarantees pay. And since they don't get paid, right away by the VA that works with them all the time. They withheld necessary medicines.
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October 2023 by BJ Murry
THIEF AT KROGERS! My wheelchair memory foam cusion was stolen from their upstairs office! I accidentally left my memory foam wheelchair cusion at kroger's when I was putting groceries in my vehicle. It was turned in to customers service who took it upstairs. I called and had my name, phone number put on it, when I would be in to pick it up and put on note it was for my wheelchair. I called when I was on my way back to town. I talked to associate mgr. Shane Dyke who said it wasn't there. What lowlife steels a wheelchair cusion. I called again the next day and talked to Randel Repine who knew nothing about what happened as Shane didn't tell either managers about it. Manager Randel told manager Greg Wilson who had not heard about this. I made many calls and found out Greg said he turned this info over to lost and found dept. Didn't heard from anyone about this. Contacted Kroger corporation for them to investigate as I wanted to be reimburse for my cusion. They ended up telling me to take it up with the store. I talked to Greg Wilson who said they were not responsible. It was in THEIR possession in an upstairs office. They are responsible! He said there was no proof even though I told him his employee took it upstairs. Still he said there was no proof. basically calling his employee a liar. It was in their possession and they are responsible for the thief and reimbursing me for the cusion which Greg Wilson said he wasn't going to do. They lost more $$$ by not reimbursing me. Walmart and HEB has a new customer while kroger's lost a long time customer.
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October 2023 by PETE Vasquez
Lots of selection but make sure you check dates on products. Found a bunch of expired items while shopping.
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October 2023 by Brenda
Michael in seafood/meat was so awesome, he almost made the poor service at the bakery. I waited a good 20 minutes for a pumpkin pie from the freezer. Both of the girls in the bakery were taking their break together. Michael was pleasant and went out of his way to find lobster tails for me. He went so far as to get on the floor, kneeling while searching.Thank you Michael for going above and beyond. 5 stars for you. 2 for the bakery. 2 only because when the bakery girl greeted me with a huge smile.
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October 2023 by William Ferguson
Ok so you know I hate dealing with apps and such, however I was so impressed with the quality of service I got from one employee so much, I had to deal with this so I could give the credit he deserves.I will spare you the details but my Kroger app was being a nightmare. Even decided to update itself in the middle of my shopping. Grrrr.It was not displaying correctly nor tabulation correctly so I went to customer service. A young man named Reece not only patiently listened but cheerfully helped and fixed the issue!You dont see that level of service much anymore. Certainly not from a corporate employee. Yall better keep him. His help is the only reason I'm coming back!
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October 2023 by Jessie Kim
absolutely disgusting and despicable business. they will steal money from you and the managers are super unprofessional and absolutely useless. take you business literally anywhere else for your sake. would give this disgraceful store a negative 5 stars if i could.
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September 2023 by DougCarlette Schulz
Went to grab some fresh shrimp, the man was beginning to put the food up. Asked about getting some shrimp, he shrugged his shoulders & said too late, I am cleaning up for the night. He had absolutely NO customer service skills at all. His tone was rude and entirely uncalled for. A man came up right after me & he was dismissed as well.
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September 2023 by Thee Annabel Lee
Everything there is overpriced! And they try to put stuff on sale that actually regular price and call it a deal, and often their deals are still more expensive than regular prices at any other store smh. The employees are useless college kids. This one lady named Angela is rude as hell! She needs to be fired. She just stands there at check out and stares at people like she glares at customers. She has an attitude and I don’t like rude people. She gave me an attitude and I haven’t went back since. I haven’t went here in so long and I haven’t missed anything on my last trip. Horrible! I changed my pharmacy and I shop at HEB and Walmart and dollar store. Just go to Walmart or HEB! This place is a joke. The workers at Walmart and heb are a bit better and the food is good and fresh. Kroger is filled with trifling ppl. Only the pharmacists are nice. They need raises. Bless them.
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September 2023 by Tylar D.
they took away the lemon cheesecake icecream!!!!! they are so wrong for that. i know i wasn't the only one to buy it
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August 2023 by Mike Travelling
Beautiful large store, well stocked with friendly staff. Prices are typical, not high - not low. The produce section was great. The only issue I saw was that many of the aisles had displays in the aisles which made pushing a basket a challenge to steer around them & other shoppers. Large parking lot. It was a busy store.
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July 2023 by Juz Amma
Place is getting worse. It's 8:04 am, practically ZERO customers at the checkout. Three staff members standing around and chatting by the cashiers. ALL self checkouts were closed but one scan and go. Female staff even told us to do that while they all continued their group chat while ONE cashier remained open (with that particular cashier, Maggie, also involved in their group chat). We asked if that cashier was opened(no.12) and was told it was, with Maggie reluctantly strolling to it. After scanning the items, she didn't even bother to bag them. They were all strewn over the end of the cashier. After the transaction was completed, she looked blankly up into the sky and we had to ask if they Kroger still bagged groceries? She said yes and finally bagged them, leaving out our four coke bottles unbagged. All i can say is that we are so glad cashier jobs will be redundant. People get paid to go to chat at work and we are paying more for NOTHING(normally we pay more for SERVICE)!
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May 2023 by Tawn Roddey
Always good products I cant find at other local stores here! Especially the organic products, love that!
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May 2023 by Sade Raymond
THE CURBSIDE PICK UP IS HORRIBLE. Went and picked up my groceries after work today and found out I had a ton of items that were out of stock and I WAS NOT informed of it. I proceeded to go into the store and saw all the items that were marked “out of stock” right on the shelves. If I could give this zero stars I definitely would!!