-
February 2024 by Bridget Scales
The employees there were amazing! My kiddo was so excited about their new turtle and kept talking to the employee about the food and the size of the turtle and the employee just let her talk and they sounded just as excited as she did. Loved the interactive employees!
-
February 2024 by Shug Magnolia
Staff is very knowledgeable about their products and being pet owners they also share their recommendations. Great perks and quality products.
-
February 2024 by Melissa Szuch
Everyone is always helpful and happy.
-
February 2024 by BJ Murry
Waited 15 minutes to get waited on as I watched other people come and go. Gave up and left without making a purchase. Terrible Management and cashiers. Unorganized, unknowledgeable and untrained.Won't be going back. They lost another customer and another store gain a new customer. You'd think they would learn.....
-
December 2023 by gearhead3214
The store itself is better than most other Petco locations. Animal care seems to be better than other stores as well. This being said, the management is piss poor. They lack integrity and accountability especially when you consider Petco is a billion dollar company. Do not expect a quick response or even one at all if you call, even if they promise to call you back…
-
November 2023 by Angela Stewart
The people are nice and friendly, my first time attempting to raise cichild fish
-
November 2023 by Woody Zee
Not a good place to get help with aquariums. When selecting fish to add asked specifically about certain fish and if they would do well together. Was told no problem not aggressive at all. 3 weeks later down from 7 fish to 2 fish. Thanks for nothing.Moral of the story get your aquarium advice somewhere else.
-
November 2023 by Tary Mc
Like the store. Nice employees. However, not a great dog toy selection for my #115 Dobie and I live 35 miles, 1 way, from Huntsville.
-
October 2023 by Rita Ellison
The young man at the register was very friendly and knowledgeable about dogs and foods I had chosen. I will return.
-
October 2023 by Jean Warga
Went in to get a dog collar then saw a fish tank so one associate said we could have it for the 70.00 price tag. Then another associate comes over and tells us that it was his bad the sticker was there and peeks it off. When I said the finest person said we could gave it at that price he told me no.Well ok put the collar down and left. Never to spend my money there. No big loss I know, it's the principle of what one person said.
-
September 2023 by Aleksander Geiger
I would give it a 0 if possible. I got the wrong sized collar and went to return it not 10 minutes later. The same cashier who checked me out the first time and did not give me a receipt then went on a power trip about needing a receipt and a petco account. Ultimately he was able to find it on his computer and get me a refund. Overall its not a good business model to belittle your customers because you didn’t do your job. This is the last time ill be going to this store and I advise you to not go here.
-
September 2023 by Jessica Anne
Ordered pickup got put on hold twice and hung up on twice, paid for a large tub of cat litter they brought out the small one that was already open and definitely used. Then when I said that’s not what I ordered he leaned into my car, shoved his little order thing in my face and proceeded to go on some little power trip. Ghetto behavior.
-
September 2023 by Yorvonne
Well, I wasn't welcome as expected. An older lady came out of the grooming area to rudely tell me it was only 1 customer at a time in the check-in area. And she said it was not very nice! But the young man behind the desk was very nice. The groomer did not communicate with me rather to used clippers or grinders for my nails, and my dog jumped off the table several times. So I'm giving a 5-star to the check-in guy who demonstrated customer service by going into the grooming area to offer comfort to my Miss Macy. Great Job.
-
July 2023 by Kelsey Soape
Lisa was amazing! Dropped Ghost off at 8 am and she was done by 9:15. Her cut and de shed looks great, and we got a coupon for collars and leashes! The women that work there are so sweet and I love the “report card” I got with how she was during her visit. Will definitely be going back for her regular groomings
-
July 2023 by Angela Perry
First time using the grooming section of Petco and it was a good experience for my 10 month old Mini Aussie and myself. The appt was easy to book through the app and they went over everything up front before any services were provided to make sure we were on the same page of what was expected. I will be using them again.
