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September 2023 by Shanique Mckinney
The guy with the reddish color hair is very rude and he’s always rude. But the other staff members are very helpful and nice.
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June 2023 by Ally Watts
2nd package in 2 months that has been delivered away from my drive way. I don't know if it's a new driver or what, but we've lived here going on 4 years and never had this issue. Today's package was left in the end of my neighbors driveway. I have a fenced yard, and usually the package is delivered inside the gate, next to the gate, or at least in my driveway. The first time, it was left by my mailbox which is not Visible from even the end of my driveway (shared road with neighbors) the mailbox is at the beginning of the road, all of ours are. People steal, and lie. The least your driver can do, as part of your service, is properly deliver a package. Thanks.
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June 2023 by Christina Hoglund
Jacob was so helpful! Professional and personal, he helped up efficiently and provided us with information about not only the UPS store services but also how they compared to USPS. His instruction and assistance had us leaving with smiles on our faces
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June 2023 by Frog “Frogprince13” Prince13
Aside from the tiny parking lot, this location is very nice and near by. Had a package to return and didn't want to go all the way to conroe to drop it off. Few hours later the package's refund went through. I appreciate the quickness!
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June 2023 by Diane R.
I have used this facility to return items to Amazon and to ship items to friends. I have never had to wait more than 5 minutes (unlike the USPS) and the staff are actually friendly and helpful.Thank you!
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May 2023 by Megan Cox
Michelle went above and beyond for me! I called and made arrangements for her to print and notarize for a client unfamiliar with the area. She could not have been nicer or more accommodating!
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April 2023 by Dago Ravioli
Notary public available during business hours indeed. "We put a sign on the door.". That's nice, you didn't put a sign on the recorded message stating that you had a notary public on staff for the duration of the business day.
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January 2023 by Norma Duncan
Dropped off my cologuard specimen package with no hassle. Professionals at work.
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January 2023 by Looley
Had a Amazon return. Sorry, I don't ship pkgs very often so I really am not very experienced. Showed the lady my emails with the return labels so she could scan them and she asked me which label went on which box. I really didnt know but told her based on the weight which box had the most items so the label with the most items printed on it would go on that box. She took the boxes and cut them open, put everything in one box and put a label on it. She seemed very annoyed. Handed me a receipt. No smiles, no thank you , nothing. So I had to ask if that was all she needed from me because I wasn't sure and she didn't say. She was not friendly. You know some of us older people need help and not an attitude. Edit: because she combined the contents to 1 box and used only 1 of the labels, i am now having to wait to get my full refund until Amazon gets the package with all the items. Thanks UPS Store lady. Maybe I'm not the only one that needs experience.
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November 2022 by GOV Project Managers Japan
Been a customer for over 10 years and no complaints. Kayla is awesome! The best combination of super competent and caring. I hope she never leaves the Whitesburg store! Tom L.
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November 2022 by Sissy Janca
I just left the store after sitting there about 20 minutes waiting and trying to get something sent from my email to print. They were absolutely no help. There was also another lady there they were no help to as well.
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September 2022 by marilyn cummings
They are all very caring and helpful. I've been with them for several years.
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June 2022 by Nara Martirosyan
Excellent service! Going back to ship more packages and this will be my “to go” shipping store. Thank you!
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April 2022 by Darryl Savage
Michelle vaughn the mgr has helped me tremendously with advertising for my company she has helped me with design and has gotten me what I need with always a pleasant attitude.
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March 2022 by Theresa R.
I spent over $60 for 2 enlarged prints. One was suppose to be 3 X the the original and I got one that is only 2 X the size. They will not do it over for me. very poor customer service!!!
