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June 2024 by Jane Zimont
I have had consistently good service at this pharmacy. I changed at one point to a more convenient pharmacy and it was a nightmare. The staff has been patient with me and has gone out of their way to help me. It's worth the 35 minute drive.
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May 2024 by shawn mcmasters
Suppose to be 24 hours sleeping closed every night for the last few weeks this town depends on them being open if it's a staff shortage then hire someone if it's a management issue then get rid of the manager and hire somebody who knows what they're doing because the stores horrible it's already managed horrible so maybe we need new blood in there to get the store back to running how it's supposed to be
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April 2024 by Matt Brown
World's slowest pharmacy.
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March 2024 by Michael Rixie
So I called to check and see if my prescription was ready On Tuesday, March 19 at 6:00 PM the lady that was working there picked up the phone. Ask my name my birthday put me on hold to check and see if my prescription is ready and I was on hold Waiting For them to pick up the phone And let me know if my prescription was fill I finally got fed up with waiting on the phone phone so I drove 35 minutes to the Walgreens to check in person and there was a tall African-American male working in the back. I think his name was Jesse that thought it was very funny and laughed when I told him I was on the phone for three hours waiting for them to check and see if my prescription was ready, I will be filing a complaint tomorrow morning with the head pharmacist at Walgreens and I will be reporting all three of the technicians that were at work when I showed up there was nobody waiting for prescriptions in the store and there was no cars in the drive-through when I showed up I waited in the parking lot for 15 minutes before I went in the store not one car showed up in the parking lot or in the drive-through while I Was still on hold the fact that they make people wait for three hours because they don't want to do their job and answer the phone is ridiculous. What if it was someone that needed heart medicine or just had surgery and needed pain Medication refilled I hope that all three of them get fired. They do not belong, working somewhere like that where it could endanger someone's life. As you can see from all the other one star reviews, apparently this Walgreens in Huntsville does not care about the customers they serve I will be getting a hold of corporate, and there will be something done this one star Reviews and complaints about the same store is ridiculous
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March 2024 by Mark Pegues
This is the bottom of the barrel! Without a doubt the sorriest excuse for a pharmacy in the entire world! I would be embarrassed! Pure garbage! Waste of space! Just close down and go home, you suck! The manager should be put in front of a firing squad...
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March 2024 by Tyler Moore
If you want to waste an hour everytime you need to pick up a prescription, this is the place to go
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March 2024 by Sherry Cory
Terrible. Terrible, terrible! We are camping here and I needed to get a prescription picked up. I was told I couldn’t get until tomorrow even though I had to start it today. The pharmacist got on the phone and said she didn’t know why the pharmacy tech told me that. She told me that my prescription would be ready by 3 o’clock. My husband went to pick it up for me at 3:30 and they said they didn’t have a prescription for me. He goes inside and talks to the pharmacist and they find my prescription (that they said they were already processing three hours prior) and said that they’re just now going to process it. The customer service there is unreal and it is slow and everyone seems to be confused on what they’re supposed to be doing and how things work. All I can say is I’m glad I don’t live here and have to use this pharmacy as my pharmacy! The only reason I gave it one star is I had to in order to leave a review otherwise I’d leave zero
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March 2024 by Roger Schwartzkopf
terrible
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February 2024 by LeJoy
Terrible customer service. Specifically the very young shift leader and the photo cashier with the afro that were working at 11:00 am on 2/25/24.Zero customer service. Rude. Unprofessional, immature, and lazy.Absolutely unbelievable.
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February 2024 by Curtis Davis
I've been dealing with them twice on every problem 3rd time up here and I'm still waiting. Wasted my entire Saturday
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February 2024 by StephanieVC
The only reason it has 1 star on my end is because I can't write with a 0. Horrible service. I depend on my medication to live comfortably and not end in a hospital again, and in more than one instance, I've been lied to. They keep saying to wait a few hours, then the next day, then it turns out that they didn't have the medication. The lack of care and respect is disgusting. The anxiety and frustration I feel cannot be described...
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February 2024 by Jim Shaver
I’ve not been happy here, but not much choice.
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January 2024 by John Bishop
Horrible, horrible service. I have been completely out of a medication for over a week, only to find that it's not filled yet. My 3rd trip for that same prescription. Long lines (over 45 minutes) missing prescriptions, wrong medications, and the most ridiculously, incompetent, poor customer service I have ever experienced. Pulling all my prescriptions tomorrow and will never return.
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January 2024 by Ashley Crosby
1 star only because it’s required. If you don’t want to waste your time, money and brain cells dealing with this pharmacy then don’t do business with them. They have zero common decency; they do NOT care about you. They’re slower than molasses, inconsistent with insurance and the patient. Cancels prescriptions online without ever consulting with the patient.
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January 2024 by Lisa Goff
After calling to ask questions about my medication. Stayed and the phone for 20mins. After the phone was answer then put on hold with no one saying anything. During the 20mins I drove to the store. I seen who did it because I stayed on the phone after I spoke to the Pharmacist then they answered the phone. They wouldn't give me the person's name.
