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“Had a great experience picking out boots with my daughter. AJ was a great help, him and his manager were great. Have always loved Boot Barn better than Cavenders!”
9:30AM - 9:30PM
257 B I-45, Huntsville
Womens Clothing
“The young lady who checked me out was sweet and professional. Nice selection clean store. I went ahead gave 5 star rating based on this. My complaint... the lady who was by the dressing room leopard shirt was rude.”
“Whenever I travel away from the chilly winter of Western Colorado, I make a point to resuscitate my tan. Visiting my folks in Huntsville, I found this little tanning salon just on the edge of town. It's clean and the girl at the front, Celeste, was one of the sweetest people I've met in a long time. This place is a bit pricey if you're stopping in for a one-off, with a one-time-use lotion and an a la carte tan coming to about $32. But hey, you can't put a price on feeling good and I will definitely stop back by next time I'm in town. Thanks y'all!”
“I’ve been a GUG customer for a loooooong time, and their customer service is second to none! In-store shopping is fun, online and app shopping is easy…and they make EVERY customer feel like family! They offer the BEST variety of fun, fashionable clothing and accessories!”
“Susan is absolutely amazing. Everytime I go and get my hair done, I leave happier than the time before! She listens and she's honest about your expectations on hairstyles. I come in with some crazy ideas most of the time and she's always there to meet my expectations. Thank you Susan ?”
“This store has everything you could possibly want Mens and women’s kids! Jewelry, headbands, sunglasses dresses skirts they gotcha! Prices are also bit High! But not too too high. Definitely found cute SHSU T-shirt! Parking can get packed but you can go around back to otherwise. Enter from right side!!”
“Mrs. Beth’s Smile lights the entire store. I came in thirty minutes until closing tonight and Ms. Beth and the other employee were very patient with me and very helpful as well. Management rocks at this location.?”
“I am writing a review to express my gratitude for the exceptional customer service I received during my recent trip to the Huntsville store. Also, I hope this review will motivate the management I encountered to coach their entire team about providing good customer service and greeting each person with a smile.
Upon my arrival, I was frustrated with the experience I had prior that day at the Conroe location because I had discovered that their inventory of the boots I chose consisted of only three pairs of boots, none of which were a suitable fit. One pair was notably damaged. Also, their lack of customer service was unmoving. I departed disappointed,
I decided to try Huntsville location where I had the pleasure of working with a dedicated staff member, KC or Casey. She altered the course of my experience with the Cavenders brand.
Unfortunately, she was unable to locate the boot I wanted in her inventory, which was devastating. However, she demonstrated commendable initiative by placing an order on my behalf. Most notable, was it was going to be a non abused and stretched out boot directly from the manufacturer. I was so grateful for her empathy and sense of urgency. Her assistance was invaluable, and I am deeply appreciative of her efforts, which ensured the timely delivery of my boots, just in time for the festive season. KC had great style. She even helped me pick a few accessories on pick-up day!
I would be remiss if I did not extend my gratitude to another store manager, Javier. He provided me with expert guidance in obtaining the optimal size and fit, and offered insightful advice on maintaining the appearance and longevity of the footwear through Cavender professional services. The standard of service I encountered exceeded expectations and made the journey from Houston a worthwhile endeavor.
I am confident that my future boot acquisitions will be made at your Huntsville location. The exemplary service provided by KC or Casey, and Javier has secured my loyalty.
Thank you once again for an outstanding customer experience.”
9:30AM - 10:30PM
249 B I-45, Huntsville
Womens Clothing
“Clean store but when I was there. Some guy said over the speaker system telling people not to put stuff in the wrong place and to bring it up front and let's talk about it. That made me laugh so hard but I find that approach to be very unprofessional. People will always do that and you are not going to stop it by getting on the intercom and announcing that to everyone. This store doesn't seem to have enough cashiers, usually just one. Sometimes the line gets too long and wait is ridiculous. But overall a decent store.”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“It doesn’t get any cooler than this shop. There’s not a single item that isn’t interesting and completely unexpected. It’s like walking through a department store circa 1970. Fantastic, what a gem.”