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November 2023 by Daici
Disrespectful girls that work there doing the most just to not get a return because it’s slow. Because of their attitudes and unwillingness to help me process a return I did not purchase more. They need to learn how to customer service and not be ugly individuals.
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June 2023 by Zac Bobo
I recently had the pleasure of shopping with Zoey at your store, and I cannot express enough how impressed I am with the exceptional service she provided. Zoey went above and beyond to ensure that my shopping experience was nothing short of perfect. Her professionalism, knowledge, and genuine enthusiasm for her work were truly commendable.From the moment I stepped into the store, Zoey greeted me with a warm smile and a friendly demeanor. She immediately made me feel welcome and comfortable. Her extensive product knowledge was evident as she effortlessly guided me through the store, answering all my questions and offering valuable recommendations.What truly set Zoey apart was her unwavering dedication to customer satisfaction. She actively listened to my needs and preferences, tailoring her suggestions accordingly. Her attention to detail was remarkable, as she took the time to understand exactly what I was looking for and made sure I found the perfect items. She genuinely cared about my satisfaction and went the extra mile to ensure I left the store happy and content.Zoey's exceptional customer service skills were matched by her remarkable patience. Despite my numerous inquiries and requests, she remained attentive and never made me feel rushed or pressured. Her friendly and approachable demeanor created an environment where I felt comfortable asking for assistance at any time.I was thoroughly impressed by Zoey's ability to create a personalized shopping experience. She effortlessly balanced professionalism with a warm and personable approach, making the entire process enjoyable and stress-free. It is evident that she takes great pride in her work and genuinely cares about her customers.I must also commend the store for having such a talented and dedicated associate like Zoey. She is a true asset to your team and a shining example of excellent customer service. I would highly recommend seeking out Zoey's assistance when shopping at your store, as her expertise and exceptional service truly set her apart.In conclusion, my shopping experience with Zoey was outstanding. Her professionalism, knowledge, patience, and genuine care for customers exceeded all expectations. She made my visit memorable, and I left the store completely satisfied with my purchases. Zoey deserves nothing less than a 5-star rating, and I will definitely be returning to your store, knowing that I can rely on her expertise and exceptional service.Thank you, Zoey, for making my shopping experience truly exceptional!
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January 2023 by Tony Dearing
Company and employees must make to much money as every retail shop in the mall is open but this Arie store. I get patience but I thought 15 minutes past opening time noted on website was lenient.
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January 2023 by Quishawna Kelly
I went to the northeast mall aerie 12/16/2022 and I walked in I was greatly immediately loved it I told the staff what I was looking for and the execution was outstanding they told me the difference had me feel the material and gave me about 6 different types if leggings to try on and I loved every pair this was my first time in the store management and higher please acknowledge the entire staff from that night around 8pm they deserve something please make sure to they are aware of the outstanding service they are providing
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March 2022 by Annette Telles
Love this place! Many options of undergarments. They really help you out to find what best fits you. Bra sizing.
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September 2021 by Ginger Zeller
Some great finds here. I got the leggings I was looking for and if I would have had any extra money, I would have bought more.
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July 2021 by Ashley Little
I went into the northeast mall yesterday to look for a swim suit for an event coming up . I stoped in at Aerie around 11:15 am and gathered swim suits to try on . I went to the register and asked the individual for a fitting room and to my surprise the young female stated “ the fitting rooms are closed until 1 , as we are short staffed and that’s when my other employees arrive “ . This made no sense to me , I was the ONLY customer at this time to be in the store and there are two employees working . I clarified with her again what she said . Clearly both employees had seen me in the store for the last 20 minutes deciding what swim to try on and not one word. Additionally, neither one of them offered to hang my items back up , I started to do it my self before my frustration kicked in and I left the remainder of clothes on the counter .The customer service I received was unacceptable. In the future please have signs that clearly state your fitting rooms are closed , so others are not wasting their time .Dillard’s got my business and I plan to go back their first my swim suit shopping needs , good prices and better service .
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July 2021 by Virginia “Ginger” Zeller
Some great finds here. I got the leggings I was looking for and if I would have had any extra money, I would have bought more.
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June 2021 by Maya Prest
Jamie helped me find my actual bra size and recommended the absolute best bras to me based on just a little conversation. The help was much needed and deeply appreciated. I think they may be short-staffed right now, though, because they couldn't open on time the other day.
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September 2020 by Royaltee96
I went in to find some bras and was pleasantly surprised at the selection. I found exactly what I needed and they had a 40% off sale. The sales associates were very nice and Kadence was fantastic. Very beautiful young lady with a very beautiful, professional demeanor. I enjoyed my visit and will return when the need arises.
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July 2020 by jan hull
Great staff! Ladies were super friendly and helpful. Fitting rooms were open!! ?
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April 2020 by N F
Thank you to the helpful and really nice employees. Great experience, will continue to shop here again!!
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February 2020 by Dave Lee
Horrible management.
