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March 2024 by Corrine C.
We went into Benchmark hoping this was a legit Jewelry in purchasing Bridal set. We request natural diamond and not Lab diamond. We were also told we had 60 days or 90 days to return ring if not happy with you. However we took the ring for appraisal. We were told the ring were Lab diamond. We were totally surprised and upset being lied too. When attempt to return we were told we could only get credit no refund. Do not trust this establishment.
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January 2024 by Pissed Off C.
These people are absolutely crooks. They lie about prices. They lie about the payment and they tried to control what you can and cannot see with the full details of the purchase. Total conn artists.
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October 2023 by Creations
Fred Keshwani was very helpful and patient with us as we tried to make a decision. He was very professional and knowledgeable. I highly recommend him to anyone.
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October 2023 by M Brass
Tristen was the best sales person I ever meet in a jewelry store. He answered all my questions and took time to listen to my concerns. I will shop only at this location for my jewelry needs and wants. The Arlington location was the worst place to get help from.Tristen thank you so much for your help and professionalism
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September 2023 by Kim Gambino
A.J., Fred, and Tristan are the most honest and the absolute best guys to work with. My husband has been coming to Benchmark for 30 years and we would never go anywhere else to buy all of our jewelry!! They have the most beautiful diamonds and unique pieces and hands down the BEST red carpet customer service. They go above and beyond to honor any warranty issues that may come up after the purchase. You will not be disappointed with any purchase you make. Thank you for all the years of great service and you know we will be back and send all our friends and family in as well.
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September 2023 by Sheree Collins
Tristan and Fred were very nice and patient while I decided on my purchase. They were informative while not being too pushy. They also made me aware of the specials. I'm very happy with the items for me and my brother.
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September 2023 by Celeste Mitchell
My fiancé and I just purchased our wedding bands from here. They were really friendly and helpful. AJ and Tristan did an amazing job, and even cleaned my ring for me. Wonderful place, definitely recommend coming here for your jewelry needs!
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September 2023 by ken matthews
I have been coming to Benchmark Jewelers for over 30 years now. I made a life changing buy on 9/8/23 and bought a 9.5 Emerald diamond cut ring for my wife. When you make these kinds of purchases it helps that you have complete 100% faith and trust with whom you work with! AJ, Fred and Tristan have that and more. Sure it was a traumatic purchase but being able to walk through this process with them out any doubt and fright away! The going out of their way to make sure we were protected as well you just ont get that with anyone!They are by far the best and the price was VERY good for such a high end purchase. Please whatever you do at least give them a chance to match anything you will buy in the future!Much love ,Kenny Matthews
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September 2023 by Riley Allen
Amazing staff. So helpful and did the best job. I bought my girlfriend engagement ring with Aj, Lisa, and Tristan and I couldn’t have asked for a better team. Thank you!
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September 2023 by Yorell B.
My son came into your location in Hurst Mall and was racially profiled by 2 of your employees. The definition of racism is clear: If a minority is treated differently, discriminated or disadvantaged because of perceived or real cultural or physical characteristics, then this is racism. After my son credit was ran and your employees saw how much he was approved for they started treating him like a valued customer. This was the 1st time my son who is 23 have experienced being racially profiled and it is very very unfortunate that your business treats potential customers that way.
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August 2023 by Christian Buchanan
Freddy was very kind to help my fiancé and I with a jewelry repair and resizing a ring, always met with the kindest staff and always eager to help. Cannot recommend Benchmark enough. Great service and experience every time.
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August 2023 by Fabian Gonzalez
Fred and AJ are the best. I bought a nice Breitling watch. They are very knowledgeable and helpful. Really amazing experience !!!
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August 2023 by Joshua AS
I walked in completely aimless and was immediately greeted by AJ and Jenny! With my future wife on my mind I and my grandmother’s ring in my pocket AJ and Jenny talked with me heard my story of how my Amber came into my life and what lead to this moment of me at Benchmark Jewelers. AJ had an envisioned my grandmother’s ring to be one of custom work and with a ring guard added to it and the work and craftsmanship added I was completely lost for words. The ring fully realized is perfect and for my Amber. Thank you AJ for an absolutely amazing experience and a monumental moment in the turning point of my life.I highly! Absolutely highly recommend you come to Benchmark Jewelers if you want service that is second to none and craftsmanship to match.
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June 2023 by Makayla Kelley
I want to say that I had the best experience for my first time ever shopping with this jeweler!!Fred Keshwani was amazing, great salesman & cannot wait to do future business with him ;) thx Fred sm
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May 2023 by Merina Castillo
Ten years ago my husband and I got our engagement rings here. I was in love with my ring and band. I now came back to get and upgrade. Lisa and Chris were great, they were very patient and kind. They understood my vision and what I was looking for. They have the best selection and many options. I have now fallen in love again with my ring and band. I will always come back to them. We have had the best experience ever. Best services in town!
