-
March 2024 by Shandra Doran
They are the most helpful store of ANY retail store you will visit. They know brands, they can tell you how they'll fit BEFORE you try them on, they will make suggestions. Xavier was so incredibly knowledgeable about brands that I wanted to tip him in the end. With my husband's tall frame and wanting a tighter fit, he really steered us in the right direction. We ended up buying three pairs. Great store, great employees, and Xavier rocked it all!!!
-
January 2024 by Fernando Juarez
these jeans are expensive as hell... i only got one pair because it was my brother's birthday. the staff was very helpful in finding him a pair that fit.
-
December 2023 by Aline Vieira
Went to this store like, about 6 weeks ago. Worker was nice until I said I didn’t want those jeans that day. Come back last week to check the same jeans again that I had pictures of. Two young workers were clearly laughing while watching me and my young daughters, one of them said after I asked if they had size 31 they had none without checking. IF I AM IN THE STORE I CAN PAY FOR IT. I dress as I want. The fact that I wear comfortable clothing and shoes doesn’t mean I can’t afford. The opposite!! Young lady literally said “thank you for coming” and went to some fancy dressed customer. I’ll definitely buy the jeans from this brand, but not this store. Disgusted!!!!!! Don’t judge people by their appearance! Even if a homeless person.
-
August 2023 by Sylvia Gibson
I always get great customer service, very helpful, best brands. The sales staff are always friendly..
-
June 2023 by Shawn Shuffield
Great products, friendly, helpful staff.
-
June 2023 by Carina C
After spending hours looking for the perfect pair of jeans for graduation pictures. Buckle was our last stop and just as we were losing hope Xavier stepped in to assist and knew exactly what we were looking for. Brought us the perfect pair of jeans and a boot to try on to see how it would look. My sister and I left very content and satisfied with our purchase. Thank you Xavier for all your help!! You are very much appreciated!!!!
-
May 2023 by Katherine Bushman
My favorite "mall" store to shop at for jeans and button up shirts. Also love their shoe selection. Staff always introduces themselves and is there if you need help.
-
April 2023 by Yalira Torres
Good service, and she was trying to up sell as well.
-
March 2023 by Glo Laff
I spent about 15 minutes in the store before I left and walked past past 3 employees 3 times to see if any of them would greet or assist me. They were more concerned chatting amongst themselves even though we made eye contact every single time. I did notice they would chose certain customers to greet/assist, which I found amusing. As I was about to exit, the manager finally greeted me? I stated my issue and advised that the employees should get better training. Profiling is rude and uncalled for. I did see some items I needed to buy for my husband for our trip to Cancun, but instead, I'm headed to the store in South Lake. The NE Buckle is the first store I've ever encountered that allows their employees to treat customers in such a manner.
-
January 2023 by zachary peterson
The customer service is unmatched! Only place I'm getting my clothing from now on.
-
September 2022 by Misty McLamore
I went in toward the evening on Saturday and Vanessa gave me the BEST customer service I have had at a retail store in years!! I likely would have looked at a couple of pieces and given up because shopping can take an effort I don’t like to give. She listened to my preferences, which can be very particular, found me something to try on and from there she was back and forth finding me item after item that fit in the preferences of what I was looking for (most of the time brining them straight to me at the fitting room so I could just keep trying things on without going back and forth). She was so on point, and clearly knows her store well because she would go straight to a section, browse the rack a moment, and bring me another item. She saved me a ton of time and found exactly what I was looking for. In fact, I bought 2 different styles because I absolutely loved all of what she brought me and they matched the preferences I had completely. I usually don’t get so lucky! I am so grateful Vanessa took her time to help me and knew her store so well. I guarantee I would not have found these on my own and would have left empty handed. It made ALL the difference in my purchase and that I even bought anything!!
-
September 2022 by Rusty K.
Options! There are a ton of items in this store. Being tall, jeans in 36 length are hard to find and this place has them. I'm a bit older so I don't go for the holes and weird pocket designs. They still have the plain Jane jeans though. Nice button down shirts (it's not all plaid). Kind of my first shot for shopping kind of place. Staff is great, may give you more than you need to try on but that's not a bad thing, they are working for you to look and feel your best.
-
August 2022 by Breanna Mccarty
They have amazing products and service, always!
-
August 2022 by Delta B.
Been looking for a certain type of jean that's good for back to school, and they had three pairs that I couldn't find anywhere. They gave me great service as well!
-
June 2022 by Christine D
I have the BEST experience every single time I come in here. Whether it be to pick up an online purchase or to look for something for an upcoming event, I always enjoy coke to this location. Every single person I have encountered have always gone above and beyond and they never make me feel like I’m just another sale.
