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February 2024 by Cynthia Carter
Friendly staff that went out of their way to help us find the right size at another store.
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December 2023 by Shelia Barnett
Found the exact shoe I was looking for!
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October 2023 by Being honest Only truth
WARNING! USE YOUR PHONES LIGHT AND INSPECT ANY WHITE SHOES. They almost all have stains on them. Just don't want anyone else to buy stained shoes like I did. Nice people though and allowed me the return. But honestly it's everyone else's fault you customers are so terrible to products that yall aren't buying. I wish they could watch you and charge you if you were the one to put the smallest of stains on a shoe. People are garbage in general but everyone here was very very niceThank yall for the help
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September 2023 by Meanmachine27
WARNING! USE YOUR PHONES LIGHT AND INSPECT ANY WHITE SHOES. They almost all have stains on them. Just don't want anyone else to buy stained shoes like I did. Nice people though and allowed me the return. But honestly it's everyone else's fault you customers are so terrible to products that yall aren't buying. I wish they could watch you and charge you if you were the one to put the smallest of stains on a shoe. People are garbage in general but everyone here was very very niceThank yall for the help
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July 2023 by Cuba 123
I love this store, the shoes are very pretty and comfortable, it is worth it for the prices, I went to return some shoes and a very nice boy helped me I wish they were all like that, blessings to him and his beautiful attitude and a nice day .
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July 2023 by T C
I had a great experience here. Excellent customer service. I was tempted to not go in because the location in Arlington has a track record of poor service, but I thought I would give this one a try. After searching for a pair of shoes to no avail, a female employee came, and spent time helping me find them. When they were not in stock in my size, she then made sure I got them on order. Thank you for Changing my mind about your company. It is apparently just the Arlington location that is poor.
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May 2023 by Charlene Walgren Doran
I had to do due returns on 3 pair. And they were so sweet to take care of all of us hem. I ordered wrong size. Thank you DSW
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May 2023 by mjl km
Great selection of shoes, customer service was great.
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May 2023 by Dawn
Ordered online and picked up the next day.... convenient
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April 2023 by Gustavo Vargas
Big selection on brands, great prices on items on sale. Friendly customer service.
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March 2023 by Les G.
I do like DSW....they're all fairly similar, yet different. This time I went to the one in Southlake--looking for sparkly sandals for a wedding. I hadn't been able to find anything until today....when....ca-ching! Winning! I found some comfy sparkly sandals and some cute SpringStep Artisans. This store is large and very well organized. They have some beautiful rhinestone purposes, and various other bags and wallets. They have an extra large area of kids' shoes, too.Personnel are nice and helpful. Looks like I'll be making this store my favorite DSW.
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January 2023 by Nick Huff
Took my teenagers shopping there today. Always find great deals on what they are looking for!
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December 2022 by Charis W
HEADS UP Haven't been here in a while. Disappointed to learn they no longer carry nike sneakers. That was the only reason I came in.
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December 2022 by Kathy Hart
Very nice staff. Clean. Great parking.
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October 2022 by Kev Aya
I have never had any kind of issues and if ever been one they solve it without any thought, I use the loyalty program and It helps to save money and time, I order from home or at the shop, and always find the best quality for me and my family.