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February 2024 by Jamaka Duhon
Quick and friendly service. We have depended on them for years and they have never failed us.
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February 2024 by Pthumerian Descendant
They care about their customer experience and make things right
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February 2024 by Tim Farrell
Darren has been my go to mechanic for over 20 years!!!
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January 2024 by Shaun Zulu
The techs were very professional and kind and helped me understand answers to my questions. They did an amazing job aligning my car
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January 2024 by Free Dom
In 25 years, the service and integrity is unmatched to others. They try to make money, but if I am not buying all of the sales pitches, they still provide quality service and professionalism. My ONLY complaint is the waiting area looks like trash. However, it is not their fault. It is a leasing issue that I inquired about to understand why the service is topnotch yet the customer waiting area is scary and does not look sanitary to wait there. This is where corporate could step up and help. It is ridiculous. This is a great store and good people. Step Up, Firestone, and fix this situation. They have no control over it. They deserve better and so do we.
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January 2024 by Raymond Torres
Great customer service.
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January 2024 by DeDe Smith
NE MALL FIRESTONE IS OUYR PLACE TO GO FOR ALIGNMENTS !! FAST AND FRIENDLY SERVICE
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January 2024 by Sherri Norman
Complete morons locked my car knowing battery dead couldn't open door as only had key fob. Had to call a lock smith$100 dollars later and they took no responsibility, no I wouldn't let them work on a bicycle
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January 2024 by domingo guerra
They are great
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December 2023 by Smitty Trill
Excellent service will return.
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December 2023 by Karen Starnes
They did an complete inspection report to tell what all needed to be done. Last week I had spark plugs replaced at the dealership. They said I needed new ones! Also said I needed rotors with the rear brake job, roters are only 3 years old on the rear.
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December 2023 by John Strawther
Made no-hassle appointment online; service was done in less than time promised.
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December 2023 by Cameron Conoley
Went to get a fuel pump replaced… had to come back 3 days later to get ANOTHER one installed due to “faulty parts”. 1 week later car stops driving at a red light and I was forced to take to a nearby shop that had to replace the fuel pump AGAIN! 2 weeks after emailing about getting a refund and still haven’t gotten a reply. Has been a hassle and quite unpleasant experience, would recommend future customers to take vehicle elsewhere.
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December 2023 by Kathy George
Shawn at the counter, and Darren (the tech) were able to work us in to get a new battery in my car this morning, as I was in a bit of a rush
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November 2023 by Cheryl Jenkins
Great job taking care of me and my car. The staff was nice and took their time to make sure to answer my questions. They updated me as my car was getting serviced and they even did a courtesy check. I always go to them for my car maintenance services because not only have they earned my trust, they do quality work every time!
