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December 2023 by adrian herrera
The staff seams nice but lazy. The prices are out of this world. Look up prices online before you buy. Everything is over priced. I only say that because I shop at a lot of pawnshops in dfw this by far is the most expensive.
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November 2023 by Elizabeth Brooks
My store.great deals.
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November 2023 by Hails Simpson
The manager lady has no clue what she is doing at all!! DO NOT RECOMMEND THIS PLACE TO ANYONE!! Brought in a Diamond necklace a few weeks back that she offered me $25 for which I sold to another pawn shop for $350 but today I brought in a Ryobi Grinder, lady said I HAVE TO HAVE A RECEIPT since it looks new, and EVERY pawn shop is going to require me to have the receipt, left there and went five minutes down the road to AirPort Pawn(which I highly recommend) the owner there had no problem taking the grinder and informed me that no you do not need a receipt. That is why a pawn shop takes down your information!
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November 2023 by Angela White
The ladies were very nice offered me more than asked for my jewelry
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September 2023 by Carlos Vasquez
One of the fairest pawn shops out there. Good staff who are helpful and they really work to get you whatever is beneficial for all parties.I recommend this place.they have good items at fair prices.
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September 2023 by Ryan Parker
Absolutely not a check cashing service. That's on Google though not the establishment.
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August 2023 by courtney bursey
Been a customer for years they always work with me and get me the most.. Yvette is my favorite she has it on lock. Keep doing what you do homegirl lol
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June 2023 by Brett Brown
Done business here for a long time and several times. Always good on loans but when I went in to pay over $400 to get my tools , I had $30 left over. I had a welder in layaway with a payment due of $45. I offered the remaining 30 I had for payment and asked if it would carry the welder until July 1st and she clearly said yes. I had someone with me that heard the exact same thing.. 2 weeks later I got a message saying that it was due or I would lose it. So I called and was told that what I was told was never said. So I called corporate in fort worth and was told that I would receive a call the next day. I still haven't received a call and I'm sure I probably have lost my welder.This was the only black lady that works there, so be careful dealing with her.
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April 2023 by Lightning Lantz
Was not offered warranty. When I asked for one I was DECLINED the warranty, stating “sold as is” without demonstration that the item I was planning to purchase would function as intended. Crystal, the Store Manager was rude during the entire transaction, and in fact MADE me sign the receipt for “sold ad is” when it is already stated on the receipt itself.
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March 2023 by Colt Simpson
Employees have no clue what they are talking about!! DEFINITELY better pawn shops to go to with way more selection and experienced employees!!! Would give a 0 star if possible
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March 2023 by dillan enox
The fat lady up there don’t want to do her job and gets mad she has to do something resembling work
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February 2023 by Samantha Lilly
This is my go to place for items and loans. Courtney and Crystal are awesome and always make the expierence easy and I am always getting a good laugh while I'm there!!! Definitely would recommend and having one of these awesome ladies help you out!
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February 2023 by Haley Smith
The best customer service! This is my #1 pawn shop to go to. Thank you all at First Cash Pawn in Hurst for helping me in my times of need. You guys are AMAZING!
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December 2022 by jordan walker
SELLERS BEWARE!!! I just bought a PS4 and they did not wipe it I have access to the previous owners credit cards and account. I’m going to wipe this PS4 Immediately and pray if this was me someone would do this too. This goes to show they don’t even turn on systems to make sure they work or they would of seen this. A very bad practice seeing all Items are sold as is unless you pay for a warranty
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October 2022 by Linz NotALastName
AVOID. RUN DONT WALK. GO SOMEWHERE ELSE! YOU HAVE BEEN WARNED.She knew that she was selling me something defective and and still have the nerve to reject and to deny me Of a refund of a purchase that happened < 2 hours ago. Disgusting. Is that how anybody deserves to be treated even if somebody purchased something that was defective and didn't have a warranty I did it the same day I called you the same day and you still treated me like trash. The switch up was ridiculous. It took me from Sept 22 to Sept 28. Calling the corporate office only to get hung up on by the woman who answers the phone, to the "team lead" who clearly didn't care, then to call up there everyday requesting only managers, being shot down daily until one day I finally spoke to the district manager...who won't care about you at all. As busy s.a.h. mother with 3 kids. To take time off from my kids to call to a place managed by this???? Say less. Will never. Ever. Yall avoid it. Go to EZ Pawn!!
