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October 2023 by Jasha ..
Took my 2006 Audi in with paperwork from the Audi dealership of listed repairs that needed to be done on my car (with pricing, about $5k). I asked if they could take a look at the needed repairs and give me another quote. They asked that I bring it in another day to leave the car. Upon leaving, my cousin who is with me at the time mentions 'they normally give a diagnostic fee, but I guess they don't charge". Mind you, Audi gave me a diagnostic for free! But Audi mentioned that in the beginning. Fast forward to today. I bring the car in with the paperwork of needed repairs, but the dos don't have the pricing from Audi. Rob is probing for more info about Audi prices to quote me THEIR prices. I leave the car and the paperwork. A few minutes later, I get a call from Rob stating he forgot to tell me the diagnostic will be $100, if I get the repairs the $100 will go toward repairs. I I ask why he didn't mention the fee the last 2 times I came and he says 'everybody else who comes in pays the fee, if you don't want to pay it pick up your car'When I walk in the office to pick up my car, my keys and paperwork are on the counter, I grab them and say thank you. While walking out, Rob says 'nothing is free'. I politely remind him that I simply came to get my keys and car and not to argue with him about the business...hence: me walking out. Needless to say, as I'm walking out Rob is still addressing me. I'm not sure if it's because I'm a woman, or how this works but my first impression was trash.
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August 2023 by Masa D.
Our family has been bringing our cars to Sam & Ben for many years. They are the most honest people and great mechanics. Always upfront and service oriented.They will never overcharge you for any unnecessary work just provide you with insightful suggestions that the car may need down the road.Highly recommend this place for any mechanical repairs and service!!!
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May 2023 by K G
Trustworthy/ Honest/ great work!! Never going anywhere else for my car needs.
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March 2023 by Larissa M.
I called this morning to seek help with a unknown problem with my car. They were quick to help and made it so easy. I would definitely go back and recommend!
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October 2022 by B. Lynne Arterbury
Great work! Truthful! Hubby prefers them!!
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June 2022 by Jenna Pekarcik
HONEST FAMILY WORKED ON MY MOTHERS CAR AND DIAGNOSED THE NOISE AND FIXED IT. DEFINITELY KNOW SHE IS IN A SAFE VEHICLE
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April 2022 by Edward B.
Very knowledgeable and fair. They had no problem sorting out the issue I was having with my Mini Cooper. It's a great place to go once your warranty runs out.
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January 2022 by Kim R.
They identified the problem and took care of it in a timely manner. Much appreciated!
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January 2022 by Colby
Won't work on things that don't need fixing. Fair price, quick service. Excellent mechanic ?
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January 2022 by Daniel Villarreal
Top notch service and price. Very honest and up front about all the work needed.
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December 2021 by Pierre Gonzalez
Automobile mechanics ready to help you save money by keeping you Automobile running safe .
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September 2021 by Connor Pressley
First time going here. Guys seem genuinely honest. Had them replace a wheel bearing for me. Job was done well and the asking price was not bad. Will definitely keep coming here.
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August 2021 by Jennifer Grosskreutz
We are not sure what we would do without Sam and Ben! They have been our lifesavers for honest and fair repairs with all of our vehicles, our friends' vehicles and our son's truck as well. You wont find more honest mechanics with zero BS. Love these guys!!!!Services: Air conditioning
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December 2020 by April Brown
I am going to these guys from now on. They are very nice, and seem like honest, fair people. After having several bad experiences with our previous mechanic, this place is a breath of fresh air. They were able to fix problems with both of our vehicles that were actually created by our old mechanic for a fraction of the price that we were quoted at the old place. So glad we were referred here!
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December 2020 by Joshua Brown
They seem like good honest people
