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August 2025 by Evon Todd
There is an attendant that works in the pharmacy who has the attitude of a bully. She has always made me feel like an inconvenience and that my questions aren't worth answering. Earlier today she pursed her lips, paced behind the counter, huffed and snapped at me and the elderly lady beside me who, like me, just wanted to know when her prescription would be ready. I tried to understand, but leaving without the pain meds I really needed was unacceptable. She told me my meds would be available sometime the next day, but she couldn't say when. She shot down my offer to stay and wait. I went home, went to bed and got called that the prescription was ready, only an hour later. I could have waited. But as it was I had to get out of bed, get dressed again and go back to the store to get my pain meds. This behavior is unacceptable. When I picked up my pills the attendant who waited on me was very kind. I asked her who the other woman was, she sighed, shook her head and said the woman's name is Patricia. Patricia needs some heavy duty customer service training or a job where she doesn't have to come near the customers. this isn't over. I have Kroger's corporate offices phone number and address.
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July 2025 by Raul Jcarn
I've been going to this Kroger for over 5 years. I ride a bicycle and use a backpack. Out of the sudden they're asking me to leave the backpack in the front. After being a customer for so long, this is offensive for me . I will never go to this place again. Cause if that's how they treat a loyal customer. I will shop at Walmart anytime. The new management suck. I wish corporate contact me.
The employee Erika was extremely rude to me.
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December 2024 by Jen L. NR-CMA
date of service RX p/u: 12/3/2024 after 5pm.
I'm a medical professional and my patient picked up her controlled rx and was ID'd ...funny when just because she showed her ID the tech explained how its expired and refused her meds! Unacceptable. This was the patients LEGAL identification. If my patient wouldn't/t have had her son with her with an (un-expired) ID, they would have refused her life saving medication. This needs an internal formal resolution. Unacceptable. My patient has been a patient w/ Kroger for almost 30 years. Shame on staff. Ive been relayed and told the 2 ladies are rude, slow and unprofessional. Please advise and proper chain should take pride on staff.
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December 2024 by Jeannie Jobe
Check your receipt before you leave
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October 2024 by Caleb Vett
Exemplary service—efficient, courteous and informative.
It is a profession deserving of greater reverence and appreciation. The staff at this location has consistently proven to be a model of excellence in every capacity.
Sincerest gratitude.
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May 2023 by Jesse
The pharmacist and staff are rude (and not apologetic when they are proven wrong).
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April 2022 by Diane Paughf
Very helpful and lower prices.
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December 2021 by Lonnisha Monroe
These people are rude, slow and the line is always long. They don’t care that you are in pain trying to get back home. Never fully staffed just one female at the front with an attitude. This is a public service and they have attitudes. Come on, they need to change out the entire team. I think I need to switch over to cvs or Walgreens frfr.
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August 2021 by Michelle C.
This location was so dirty and the restrooms were so nasty that I thought I was in a mechanics shop. If I could rate a zero I would. After the horrible trip when I went to self checkout the girl was not helpful to anyone there and all the registers had customers at them. She was standing with another employee talking about their weekend plans. Then myself and another customer needed assistance and she told us to hold on while she kept speaking with the other employee. VERY UNPROFESSIONAL!
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August 2021 by Elizabeth Roach
I just wanted to thank the kroger pharmacy team for working in to get my son seen today. It has been a day for this mama and and I was trying to get my son out of school and trying to make it to my son's appointment on time.Turns out I went to the wrong kroger location. Like I said...I was having a day. I asked politely if they could work my son into their schedule and they declined. I felt defeated but decided to call the actual kroger pharmacy to see if they could still see my son. When I called, I got a sweet and great customer service voice on the other end and she reassured me that my son can still get seen as long as we still make it. I hauled it to that location and we were seen swiftly. No issues and I am ever so grateful that the team were all kind and allowed us to still make it in.My son is double vaxxed and I feel better sending him to in person school now.Thank you Kroger Pharmacy team and God bless you all!!
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May 2021 by Frank Cheng
Pretty rough experience here. Walgreens and cvs are much faster and better experience. Came here to transfer a prescription. At the window, I heard two of the people raiding their voices behind the counter and already I felt i should have gone somewhere else. After having trouble filling out the RX (unclear instructions from the person), he basically rolled his eyes at me and got another RX paper. Then he said it'll take 3-4hrs. I accepted and said okay I'll come back. After getting a text, I came and it took another 20min to get my prescription.
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February 2021 by Delainna Marie Huffstutler
Do you not go to the Kroger they never have shopping carts available for the customers I am nine months pregnant and went in the other night and had to carry sodas by hand to the register and then when the register filled to be able to allow me to check out the millennial that was running the self check out how many pick my stuff up and move to another register didn’t even offer to help I’m having a baby in nine days I go in again today cause I guess I’m stupid and again no s
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January 2021 by Deez J.
This is my neighborhood Kroger which is great because it's so convenient. The employees who work here are always very nice and helpful if I ever have a question about an item. Also whoever took the time to organize the snack aisle so perfectly, your awesome!
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December 2020 by Candy Herring
Pharmacy has the best customer service.
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October 2020 by Kristi L. Stewart
Quick service.
