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March 2024 by Alejandro Valdez
Good deal
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February 2024 by Leigh Provost
Great.
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December 2023 by Hope R.
I'm very familiar with retail, as I've worked at multiple companies during peak season including THIS Lane Bryant location. I give a LOT of grace and understanding when it comes to how busy employees and managers are and how much stress they're under during the holiday season.That being said, I came in this evening (Black Friday) and not one employee greeted anyone walking in, including me. There was a line (to be expected), and everyone in line seemed frustrated.I had to stand directly next to the register and the manager finally asked if I needed help. I told her I needed a fitting, and when she measured much larger, I told her, "That's not correct. I usually measure way bigger than what I am." She said, "Well, you're bigger in the back, so that makes sense." Rude. I didn't ask for her opinion on my body. I come to LB to NOT have my body commented on.After trying on a couple bras, I waited for a while and no one came to check on me (even though Sylvia said she would), but she and another employee checked on other customers. I got dressed and went to find an employee to get me a different bra. Again, no one checked back on me, but others customers.I left the store and will be going to a different store that's in the mall.Overall, this location has gone WAY downhill and has for years. I was humiliated and even while trying to catch flies with honey, I was ignored and shamed.I will absolutely NOT be buying from this store and won't miss this treatment one bit.
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December 2023 by Nancy Griffin
The clothing quality is top-notch & consistent! The ladies who work at the Hurst store are incredibly friendly & helpful. I go way more often than I should!!
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June 2023 by deanna mccoy
I love Lane Bryant!!! The clothes are just beautiful! The Livi collection is spectacular! I shop at the Hurst location often as it’s my favorite place to go on my days off. The staff are exceptional in providing personalized service and very friendly!! KeepUp the good work!
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April 2023 by Angela Evans
Customer service was exceptional and Ms. Cheryl was such a big help, will be back soon!
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March 2023 by LexiaFira
Staff were super helpful and patient as I was a nervous wreck. Was able to find my size and everything worked out!
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February 2023 by V Datsme
I don’t like this location and it sucks I have to go back to pick up the rest of my online order when I should have gotten all at once but they(employees)couldn’t find the items. I will have any online packages sent anywhere but NRH location!
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January 2023 by Les G.
This is a nice store with a great location. The employees are knowledgeable and friendly. The store is clean with nice sized rooms for trying on clothes and bras.This store has a large area of pajamas, bras, exercise clothes, dressy dresses, and tees. They have a lot of work slacks, but not many blouses or work tops.
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September 2022 by Kim Drees
Love this store! Great options! Super friendly staff! They even measured my daughter for a bra!
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August 2022 by Laurie H
Great customer service. Items a little pricey but their sales made it affordable. Staff super friendly and most helpful.
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July 2022 by TexasPinklady
I've been shopping here for a few years- without problems. However, over the last year, the staff, including management, have become less professional and extremely rude. I will only shop online.
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June 2022 by Glenda Davidson
Sales associates were friendly & helpful, found the foundation garments I was looking for in my size, once again I got them on sale so I was very pleased.??
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June 2022 by Iris Lopez
Just horribly how they speak to you on the phone as if they don’t care. It’s a shame.
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April 2022 by Kasandra Morton
Lane Bryant isn’t bad as a whole. This store in particular though needs some improvement in the customer service department. I encountered the same employee upon picking up my ship to store items and the return of a item. While I was returning my item she completely embarrassed me with her reaction of wrinkled pants, and the plastic dust covering the pants came wrapped in falling as she pulled the pants from the bag. I immediately apologized for not realizing I didn’t fold the items prior to placing them in back in the bag. There was nothing wrong with the item. The tag was still on the item. They were just wrinkled. I could tell she was annoyed that she was going to have to steam the item.