Leslie's is a convenient and well-regarded pool supply store known for its helpful and friendly staff. Customers appreciate the staff’s patience and willingness to explain complex technology, making it easier for those unfamiliar with pool systems. Staff members, including specific employees, are often praised for their excellent customer service and expertise, often going above and beyond to assist with troubleshooting, recommending products, and saving customers money—such as one employee who helped a customer find a needed part and saved them $800. The store is conveniently located in the mid-cities area, serving Hurst, Bedford, and Euless, and is generally quick and easy to visit due to its less busy environment. Customers also note the overall positive atmosphere, with frequent greetings and good advice. While one employee was observed sleeping in her car, overall, Leslie’s offers a robust selection, decent prices, and reliable service, making it a top choice for pool needs in the area.