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November 2023 by yvette carpenter
Process was easy. Becca listened to what I needed and selected several beds for me to try. All three were good but easy decision with cooling tech mattress in the end. In and out in under 45 minutes. Awesome experience.
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November 2023 by SisterInChrist
I bought a bamboo mattress with a flat black frame. It was a twin bed. And after a year the frame broke. They don't make that frame anymore that's probably why LOL. They were very nice and very helpful. I didn't have any trouble no difficulties they just didn't even exchange swap out since they don't make that frame anymore and had it delivered.
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November 2023 by Evan Partlow-Shelton
Excellent service, quickly got help and got a mattress perfect for us. Becca was awesome and super helpful, made the experience so much easier. She deserves a raise!
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October 2023 by Scott Vernon
Sébastien was extremely knowledgeable and professional. He made the experience quite fun, educational and truly helped me find a bed that perfectly fits me. Considering we spend 1/3rd of our lives sleeping, your choice of bed should not be taken lightly.
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September 2023 by Kelley Mulina
Stopped here yesterday to get my Dad a new mattress. The sales girl (sorry, cant remember her name), was very friendly, helpful and patient with us! Got Dad a mattress at a great price and it will be delivered tomorrow! Thank you!
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September 2023 by Paul G Farmer
Very satisfied with Rebecca’s attention and the time she took to help my wife and I. She asked all the right questions and was quick to help get our questions answered as well. Found a great mattress at a great price and couldn’t be more happy with the same day delivery. Went in around 11 am and had a mattress by 5pm. More than enough time to get it set up and prepped for the night. Appreciate everyone who made this happen so quickly but a special thank you to Becca for helping us feel comfortable and satisfied with our purchase.
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September 2023 by Leona Jefferson
Aaron was the phone rep who introduced me to the mattress I purchased and then when I went into the store Mike helped me with my final purchase. Both gentlemen were great. Extremely patient and knowledgeable. Mattress Firn is lucky to have them both. Great job fellas!!!
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September 2023 by Stephanie Tovar
Becca was amazing. She found something that suits our needs and worked with us. Great customer service. She made the process of purchasing a bed easy and enjoyable.
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September 2023 by Rebekah Gossett
First of all, Becca….AMAZING!! She was so sweet and got me and my fiancé out in like 30 minutes. She knew exactly how to help us and was able to make the experience go so smoothly. We love the mattress that she helped us pick out, but mostly we just love her! We were REALLY wanting to pick up and have a mattress that same day so she called around to other stores to see who had it in stock, and we were able to sleep in our new mattress that night. Shelby from the hulen location helped us out and got us on our way really quickly too. Thank you to the both of them, y’all are awesome :)
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September 2023 by Bryan Callejas
I went in yesterday for the Labor Day sale. I was helped by Remon, he was very patient, attentive and knowledgeable in all of the products. He definitely made purchasing a mattress very smooth and I got a super great deal overall.
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September 2023 by Mark M
Delightful experience at Mattress Firm in Hurst. Rebecca was knowledgeable and very helpful in our search for a new mattress. No high pressure here! Just good, old fashioned customer service!
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August 2023 by Mindy W.
We came in for the Labor Day sale & Remon was very attentive, patient, and knowledgeable of the mattress choices. He helped me pick out the perfect mattress! & GOT A GREAT DEAL ON IT!
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August 2023 by evolvinglove j
I went to Mattress Firm in Hurst Texas on 8/27/23 and, upon arrival the store was not busy.The salesperson Remon was finishing up with another customer. He asked me to look around and he would assist me in a few minutes .Remon had a pleasant attitude and very knowledgeable of the products .I chose the Serta Charolet with the free base. I did not like the base so Remon priced matched the adjustable base with the massager. Which I had previously researched the prices of.At, the close of transaction I was told about the 120 days free mattress trails and price comparison /adjustments if advertised in the next 30 days.I will be monitoring the price of mattress and bed frame to get my price even lower. I received a great deal and do not think I will find it cheaper.
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July 2023 by Mike Becan
Remon is the man!!!I went in the store today with a few questions and was blown away! Remon showed me several mattresses and demonstrated each one. We found Purple to be the one for me. He helped me get 0% financing and I found the price was as good or better than most companies. It’s a big purchase but I’m so excited for my delivery date! Great job Remon making feel comfortable and being patient!Mike Becan
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July 2023 by Amber Riley
They were very friendly and helpful. Didn’t try to update me. I definitely recommend Mattress Firm, if your “mattress” shopping
