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August 2023 by Braden Myers
Hung up on me when i tried to ask them about trading in a phone
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March 2023 by Janice Haggray
Worst store I have been too just lazy don't want to work just a waste of time
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September 2022 by amine Bouzidi
Too bad I can’t go lower than one star, do not go there, they will overcharge you. They did that to me. The phone was advertised on metro website for a price. But they lied to me and overcharged me. Take my advise, take your business somewhere else. And don’t be fooled by the other reviews, they will ask for a good review for a free earphone (after overcharging you, so it’s not free) they charged me $290. Right after buying the phone i went to an other metro store and they told me i should pay $200 at most.
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November 2021 by Dak B.
Rene' and Clay are the best.. After having such a horrible experience at a Metro PCS in Dallas, I had to come to a corporate store, so they could clean up the mess from what the other store had done. Rene' sold me the Moto Pure, she took her time with me. She recognized, my frustrations but she didn't give up. She made sure the new phone was completely set up, transferred all my data over, even showed me how I could get back into my FB acct after being locked out for weeks. I highly recommended this location to anyone . Thank you Rene' your the best. Thank you Clay for all your help and support as well. Nichole
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July 2021 by Jocquice Roundtree
Great customer service got me what I needed instead of having to go to other stores .. I really am greatfull and I would definitely recommend coming to get service with Stebin
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April 2021 by Janan D.
T-Mobile in AR has been my worst experience ever. It started out good, except for the local sales store, and at the end of my hideous 3 year stay was ridiculous. At first they were very helpful, but very expensive. They were happy to help me out with free cell boosters for my house. But 3 years later, during the pandemic, after I fell and had a herniated disk, their caring turned despicable. I went to the former Sprint store, where the customer service and knowledge was much better. I HAD to stay at home bc I couldn't leave my house bc of intense pain and disability. No, I didn't have friends to take me and was relegated to a special transportation city bus, that was terrible at dropping off and picking you back up again. Pathetic. Then, in October 2020, I started receiving refurbished only cell phones that only lasted 2 WEEKS. I finally was rescued by one of my daughters who brought me back to Texas, with much better health care and doctors. I am getting better finally. I'm with a different company now and am happier with better service and devices Also, any cell service in AR will be pathetic bc of all the hills and mountains. We lost service multiple times heading to the main Interstate leaving the state. I cheered when we hit the state line. Maybe they are better elsewhere, but not in AR. Don't know if anyone else is better.
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December 2020 by lori buruiana
Great experience, very professional and helpful! Highly recommended.Thank you!
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June 2020 by Ayushon Bajracharya
Awesome people
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November 2019 by Kitty Deluna
My first time here, far from my last. They are extremely knowledgeable, and take the time to explain the answers to all your questions. Absolutely the Best Metro I have ever had the pleasure of entering. Kudos to Sunny and Steven.
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January 2019 by Bonnie Lee Cowgirl Up
Best customer service they know what customers needs
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August 2018 by Kaptain Krunch
Bad service. I tried to lower my payment plan and the employee refused.
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August 2018 by Darwin Cain
i bought a case and screen protector for 40.00 together as a deal. screen protector came off 3 days later and wont go stick back to phone and store would not replace screen!!!
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March 2018 by Amy Dove
The customer service here is beyond expectation they were able to do what another location was unable to accomplish they are knowledgeable on all of the product as well as hands down some of the best customer service I have ever received
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March 2018 by Amy Dove
Went to another MetroPCS before and had so many problems came to this store and they were able to resolve all of my issues save all of my photos able to give me wonderful deal on bundle products they went out of their way to assist me and help me to retrieve all of my lost items this was hands down the best store I've ever been in the customer service was beyond expectation this is now my home store
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October 2017 by Media Referee Channel
Best Metro PCS station you can visit in the area. Unlike others, the representative who works here is extremely knowledgeable about phones and all aspects of metro's service. Everything is quick and all questions are promptly answered. In addition to that, he's very polite and understanding.
