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January 2024 by Colette G.
Received excellent service and would recommend them to everybody. I went in to another audio place before going in Pulse Audio. They quoted me way too much! When I went in to Pulse Audio, the staff knew exactly what I wanted. They were so professional and did the same install for the same speakers for almost half the price saving me over $2000! I was definitely impressed with their service. I strongly recommend Pulse Audio for any audio installation.
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November 2023 by Blake Shaw
UPDATE-1 hour after this review was posted I received a phone call from Junior at Pulse. He immediately has an attitude and starts ranting about inflation and saying “I should contact who caused that”. We clearly disagree and I posted my honest review with this business that he clearly didn’t like. Instead of handling this professionally he just continued arguing and having an attitude over the phone until I hung up on him. He also states he has “way higher paying customers and that it doesn’t matter”. So then why are you calling to argue? Again do not recommend.Very disappointed in this company. First I’ll start with I’ve had MULTIPLE vehicles done by Pulse and have always been done right…until today. I had my car brought in for window tint and they seem to think a 5 minute VERY LITTLE residue removal is worth $100! I almost thought they were kidding so I had them check with a higher up to see if that’s the real price for a returning customer for over 5+ years and that doesn’t seem to matter. Would not recommend after this experience. Go to someone more experienced and that won’t overcharge!Service: Privacy window films
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October 2023 by Luis Angel Soto
Most definitely recommend the customer service provided was amazing supper friendly & the vibes wer great .I needed the alarm on my truck modified / programmed Angel the technician got me fixed up Definitely coming back for more audio stuff !!!! Great work guys A+++
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September 2023 by Kevin S.
Good morning everyone. Hope you are well and in good spirits. I preface this by reminding all that I am aware of my fortune in this world, in this time. Sun is shining, I have food in my fridge, life is sweet, so this is not the end of the world, just a review of a business. Pulse. I have used this business in the past, and my experience was good. I had an SUV that had no rear glass tint. Boom, done. Monday I went to ask for a quote on two cars. One needs to have the tint replaced. I used to tint windows in the 80s, I know materials have changed since, but it isn't a reinvent of the wheel. The purpose of tint is to reflect heat, but still provide a clear view. I was shown the levels of films they offer, chose the first level ceramic, at $249, plus $120 to remove the old tint. Tint removal is a 20 minute process at most, to an inexperienced person, but they can charge as they charge. I was okay with it. This morning is my appointment. I am on time. We go back over my selection, and I am now told the film I chose appears "hazy". I was told the film priced at $349 and above are clear. Wait Whuuuuh? Would be like going into a brake shop, and they offer 4 levels of pads, 2 that just barely stop your car, and 3 more expensive, that work. Why on earth would any business selling tint, even advertise a substandard product that appears hazy? Visibility is the main priority with cars having windows to begin with. Not aesthetics, safety, our very lives and the lives of others we share the road with. Why bait anyone with lower priced films, you already know are subpar and "hazy", just to then upsell products that should be the starting point to begin with. Like selling me eyeglasses, and saying you won't be able to see out of these at this price, to see, you will need to buy these. Tell me that on the day I am shopping around, not the day I am dropping the car off, and I would have more than likely felt you are being upfront and honest. For me, that is the part that was offensive. You wasted my time. I am retired and have lots of nothing to do with my time, and that, I worked my butt off for decades to get to do. Most people still out there in the grind, know how precious down time is, and how valuable a price we pay in your career to get to a place of peace and free time. I have zero time for bait and switch artistry. None, Zero. Tell me up front. Or how about this, don't sell anything you wouldn't consider clear. Dark tint can still be clear. Hazy should be unacceptable as lives are on the line. And why an even $100 jump between each level? Are the materials so vastly inferior as to cost $200 more between level 1 and 3, or 2 and 4? That is clearly just marketing, not product value or cost associated. Once again, you can make enough to keep the doors from closing, but not enough to explode your business and eventually expand. Why? This is the DFW metro, and there are way too many in the segment. So be honest the first time. I was calm, respectful, but mostly livid on the inside. I remind myself I have food, water, shelter. Besides, it is a convertible, when I am in it, the windows are down and tint not a factor, because I am inviting the sunshine in. For me, I so wanted to get the car done, and blast them with a 5 star rating. But for me to get up at 8 a.m., wake my son up, who is in exams, and have him prep to pick me up, only to get there and be hit with a switch? I cannot recommend a business model that would even try that on a 59 year old me. Maybe when I was 30, but back then I was still tinting my own cars. Well I own a blower to pull dust out of my garage, and razors, squeegies, and Youtube for the latest tips of tinting. I have Jeff Bezos with vendors selling top grade film. I would sooner do it myself than ever deal with that again. As always, please do not see this as an indictment of their business as a whole. What works for one, may not another. Never write off a business on one review. Venture out to that place for yourself, with an open mind, and see how your own experience goes.
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August 2023 by Lesley Peralta
We just left and they took us in the same day and got us out in an hour in a half. We constantly were given updates. Really great customer service all the way from the front office to the staff in the back. We will definitely be back.
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July 2023 by PZ Z
Got a Groupon deal and when I called in to make an appointment they told me they only work on 3 Groupon purchases every day. The reason is obvious but why selling it on Groupon and treating people differently? Put this on the Groupon page instead of blaming people for not calling before the purchase! (It’s always others fault as the owner replied)
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April 2023 by Kimberly Akerstrom
Absolutely wonderful job all around! I highly recommend this team. Their skills, up-front approach, customer service & care, knowledge and willingness to go the extra mile are beyond expectations. I went in for tinting and wound up going back the next week for additional services. I couldn’t be happier!
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April 2023 by Jose Leyva
I went last week to get my wife window tint done. The chubby guy in the front was the best. He help me pick out which one, and explain everything. 100 % customer service. They did amazing job on the tint. Will be coming there again.Service: Vehicle window tinting
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March 2023 by Reynolds Ortega
They help me to build my Jeep Gladiator. Sevice is amazing and they also have good prices and finance options. They specialize in Window tinting and Audio, but also have offroad options??Service: Powder coating
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March 2023 by Tiffany V.
I loved my tint I received today! It's exactly how I wanted it. Gilbert was so nice, especially explaining everything to me about the tint and the after care it needed once done. I've already recommend it to a few of my family members who totally loved it. Thanks again Gilbert!
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January 2023 by Matthew Dandridge
Came here for an upgrade to my factory sound system. They listened to what I was looking for and they delivered with excellent customer service, quality work and fair prices! Check them out!
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November 2022 by Gerardo Segura
I found this establishment on Groupon and purchased a four wheel alignment deal that they were promoting. Made my appointment over the phone with no issues. Showed up to my appointment and from the moment I walked in the door, I was greeted and felt welcomed. The hospitality was very welcoming and the staff was very knowledgeable about their services. I did have to come back a second time as I noticed that my truck was slightly pulling to the left but the second appointment was just as smooth as the first one. My truck now drives smoothly as expected. I would and will definitely recommend Pulse Audio.Thank you for the great job done! Keep up the great work! ??
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October 2022 by Joshua Clift
They have tinted several of my vehicles and recently did PPF on another. I will continue to bring my vehicles here, great customer service and they stand by their work.Services: Vehicle window tinting
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August 2022 by Ira Shackelford
This place did some great audio work for me, unfortunately the tint was a bit rough, the first time there was quite a large amount of debris under the film, after redoing a couple of windows, I admit the owner took care of it free of charge, it still didn’t look like I wanted it too. The film was also quite hazy even after curing and some bubbles that evaporated left a grainy appearance.The owner is super friendly, and maybe it just was a difficult car to tint, but I’m out quite a bit of money getting it redone.The audio install, however is top notch, they took great care of my brand new car, and replaced the factory subwoofer and wired it in exactly the way I needed, it sounds great and nearly looks factory.Audio 5/5Tint 2/5I would split the difference and go 3.5/5 were that an option.
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August 2022 by Jongsoon Kebaso
Upgraded my 4 door speakers to what they recommended. Sound is crisp and they fixed some paneling issues free of charge. Nice staff and all around good experience. Would definitely come back to upgrade more.
