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February 2024 by Jeremy Kerstetter
First time going to Rally House. Worst service ever. Manager looked right at me as I walked in, didn't say a word. Next customer got the "Hello, welcome to rally house". Every question was met with a short uninterested dismissive tone. On top of that I was looking for a specific size and there was very little in stock. The one item I did find that I wanted had a flaw and the manager wouldn't even give me a discount to make the sale, but instead took the item off the shelf to be marked down later I'm sure. Pretty poor service and attitude.
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August 2023 by Kaci Soto
Jan is amazing! Great personality and very helpful! Every store needs a Jan!!! Thank you
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August 2023 by Densil Johnson
The only downside to Rally House is that they don’t have a Military or first responders discount. Other then that I enjoy shopping at the Rally House stores
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August 2023 by Robert Hernandez
came in looking for the OU softball championship shirts and they had them. Really nice store!!
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May 2023 by Amy Howe
Rally House always does a great job helping us. Today, Jan went the extra mile in helping us and was so courteous and kind. Connor was a huge help also. Thank you both so much!
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May 2023 by Melyssa Prince
The female “manager” there is inept and knows nothing about giving proper customer service. I left the Hurst location and went to the one in Euless for a 1000x better experience.
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May 2023 by James Hatcher
Omg..Fantastic service. The staff was helpful in helping find what I wanted. They have a great inventory of products!!
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May 2023 by Melyssa P. Edwards
The female “manager” there is inept and knows nothing about giving proper customer service. I left the Hurst location and went to the one in Euless for a 1000x better experience.
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March 2023 by Mike Dooley
I love Rally House ! Great prices on my OU items and even found a Kansas city Chiefs shirt on clearance. I'll go every time I visit Okc area.
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February 2023 by Greg Kelliher
Did not know Rally House had a store at the Outlet Mall. We moved to OKC area about 7 years ago from Olathe, KS where we regularly shopped for Jayhawk, Chiefs, and Royals apparel. Glad to know that we do not have to drive to Wichita. Selection is not as good but understand that this is Oklahoma and there would be more OK and TX apparel than Kansas.
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February 2023 by George Justice
Helpful personnel and OU items I have not seen in other places. Looked like a lot of good OSU and Thunder stuff, as well. I'll be back. BOOMER!
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January 2023 by Joey
Honestly disappointing in this store who is less than 30 minutes from TCU in Fort Worth and they have the least TCU gear of all teams in Texas. When I asked what seemed like a store associate about more TCU gear , they said “what’s on the floor is it.” Didn’t offer me anymore help than that. Not a good experience.
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January 2023 by Les G.
Rally's has a large collection of the best teams around! Their hot frogs gear keeps flying off the shelves (goooooooo TCU!), so make sure to get here to get yours before it's all gone. Great selection of COWBOYS!!
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December 2022 by Jeffrey White
Went in to make a simple exchange from a gift receipt. I presented the merchandise along with the gift receipt to the associate at the counter. The associate processed (in error) a full return for the original purchase to the original credit card. Unfortunately, the original purchaser was my best friend, and I did not have their credit card info. The associate told me their was nothing he could do without the original credit card despite being a gift purchase. At this point, manager on duty (Billy) steps in to provide zero additional value, but instead refers me to the Rally House "customer service number." I eventually made contact with the customer service representative, Kaitlyn, who could also not offer any resolution. I was told I needed to provide her with a return call number, and if I refused the call would be disconnected. I do not expect to be contacted, nor do I expect any amicable resolution to be offered. I have never felt less valued as a customer, and (based on my experience) I would never recommend that anyone I know do business with Rally House.
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October 2022 by Helen Raimundi
Jan is a very hands on employee, she’s friendly knowledgeable and help me make my future daughter-in-law birthday, I really appreciate all she done, thanks Rally house for not only hiring an exceptional employee..she’s also an awesome person.. thanks Jan!