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December 2023 by jimmy
I went to the location in the mall. I waited till they opened at 10 and the lady strolls in after 10. I ask her after waiting a few minutes and after she made a phone call if she could help me. She told me no that she had other things to do before helping me. She then proceeded to count pennies in her register. I assume if your sign says you open at 10 this should all be completed before 10. She was rude and not helpful. I have a busy schedule and I expect when a place of business says they open at a time they would be ready to conduct business at said time. I didn’t purchase anything and went to the macys location to find out that the glasses I want are only sold at the mall location. I left to buy online.
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December 2022 by Aran Rodriguez
The manager here is awesome! She did everything possible to have my sunglasses fixed. She wqs professional and attentive to what I needed.
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December 2022 by jenn shaver
Jose was awesome. I needed something very specific and he made it happen. Thank you Jose
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December 2022 by Maria Gomez
The fix my 2 watch's ..☺
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December 2021 by Joshua Walker
I believe it was Kristin who helped me. White female about 5'5". Very good at helping decide on the right sunglasses. Great customer service oriented. I'll buy sunglasses here and recommend them.
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December 2021 by Chris Chukkiriyan
Took my sunglasses here to return because the store inside Macy’s would not accept return apparently. The lady at the counter was not properly trained and could not figure out how to initiate the return. She was clearly frustrated and I get bad for her. I blame management for this oversight.
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December 2021 by valarie fails
Nice place to visit.
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December 2021 by Polo Wade
Great place
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December 2020 by america valles
This place in northeast had us waiting for 45 min-1 hour with no one there to assist us. We really wanted some sunglasses, that was the only reason why went to the mall that day. I was very upset that not ONE person was even at the stand to help.
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December 2019 by Tyler Randolph
Friendly service and not pushy. Offered opportunity to track down another style at the other location in the mall. Farzana was excellent!
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December 2019 by T Carp
Good selection
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December 2018 by Galantick
Awesome Service
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December 2017 by David Jackson
I bought a pair of Maui Jims from this location and took them back to switch for another pair with in a year due to being broken as the salesman told me I could and now the regional manager Jen Wilkie is refusing to let me get another pair under there 50% off and also will not call me to talk. Nowhere at the store or online does it say excluding Maui Jim. Do not by from this store.
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December 2016 by Jacob Neat
Super pricey
