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January 2024 by Lofi T.
Just so yall know, it is safety requirements that there are two people to one vehicle. The two guys were Edward and Joshua that helped me and they were friendly and did a wonderful job, thanks yall
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November 2023 by Larry Spradling
My 4th or 5th visit to this facility. I arrived with 4 other vehicles ahead of me. It took a full hour to get my oil changed. I am not sure if I am better off with Take 5 vs. other oil change companies.
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November 2023 by Emily Wilson
Tried to drop off my car and I work within sight distance of the shop, I was told I have to stay in my car for inspection?? So I'm supposed to ride around with them while they do all their testing? Never ever heard that before anywhere else. No problem. I'm happy to go somewhere else if they don't want my business.
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November 2023 by Daniel Derebery
I pulled up to get a state inspection and was guided in by a technician. After that no one said a word to me besides keep it running. After setting there 20 to 25 minutes and still no one saying a word to me I was over it. I watched 2 to 3 cars pull in and get oil changes. Apparently state inspections aren’t on the top of their list as money makers. I’ll take my business elsewhere.
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November 2023 by Jeff Buster
Very fast, didn't even get out of my truck. 13 min total for my GMC 6.2 L, about $112 for synthetic. This compared with the 2+ hr every time at the dealer
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November 2023 by Roberta Farris
They were extremely slow. One car at a time but had all 3 bays full. The young man taking care of my car was more interested in texting on his phone than taking care of me. This Take 5 took 45 minutes to do a full service oil change. I used to go here all the time but I will now find some place else to go that takes care of customers and not play on their phone.
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November 2023 by Vicki Wingo
I stopped in for an inspection. The guys were very nice and worked quickly to get my inspection done. They even offered me a water when I was leaving. Nice, friendly, and timely.
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November 2023 by KimMills26
If I could give it zero stars I would. While getting an oil change they broke the filter housing and have yet to fix it. My oil keeps leaking out and they said to keep going to get topped off until they get the part. Stopped to get a top off and they tried to charge me for it they refused even after acknowledging that my oil is still leaking and they have not replaced the part broken.
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November 2023 by Neil B.
Was given no warning they were short staffed. Took an before they started on my car. We're very casual did not operate with sense of urgency given
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October 2023 by KEVIN BALLENTINE
Got oil all over the front end of my Jeep, I’ve scrubbed and scrubbed and it won’t come off. One day later and oil is still leaking out onto my driveway. I would thought when charging 105 for an oil change things would be done right. Would never recommend this place to anyone. If I could give zero stars I wouldService: Oil change
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October 2023 by Franklin Green
First time customer. Unfortunately I will not be returning. Technician opened my hood and starred at the engine compartment and had no idea where the plug was to remove the oil. Three technicians looking for it…. The technician removed the engine plastic cover in the process and failed to put it back on prior to closing the hood. I had to call this out to him to open the hood back again and fix the cover. No fluid checks were done for wiper fluid and tire pressure not checked since the air compressor was down. To finish up, the y did not reset the oil service reminder until I had to request it after they motioned for me to move on out. I was also offered several options of oil viscosity, but the fill cap specifically states the oil viscosity to use. Time in the bay was 20 min+. I was hoping that this was going to be alternative to the dealer, but that will not be the case for me.Service: Oil change
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October 2023 by Josephine Calhoun
I went in to get a tap off and there was a total conflict with the computer so they said and the sticker in the car. The so call person in charge said I had not been in. My sticker showed a June date. I will not go to that place again. I had always received good customer service. All should be fired. They me to get a full oil change at 82.00.
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October 2023 by Dan M.
These guys do a good job with service but I wish they would change the name of the place to "45 minute oil change". The service is good and staff is generally friendly. I just wish it didn't take so long. I've never been there when it didn't take 30-45 min. Prepare accordingly.
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August 2023 by Junior S.
If you want a oil leak go here.. they're quick but also don't value your car. After reaching out I was told it wasn't their fault when obviously it was
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August 2023 by Patrick Mcnelis
The MidCities location is my go to place for oil changes and inspections. Great staff and professionalism to the fullest.
