Texas Thrift Store is a large, clean, and well-lit store offering a huge array of unique, high-quality gently used merchandise at prices far below retail. The store is professionally merchandised with items neatly organized by department, product category, size, and color, with prominent sections for men, women, and children. It provides a large assortment of clothing, shoes, home decor, and kids furniture, with good prices and sales almost every day. However, recent changes have frustrated many customers. The store layout has been completely altered, making it difficult to navigate as signs no longer match the sections. The once well-organized kids section is now described as a nightmare, with sizes jumbled together, making shopping overwhelming. The flow of sized items has been reversed and pants are hung in a way that makes them impossible to easily peruse. Additionally, the store has removed its dressing rooms, forcing customers to buy blind under a strict return policy. Many find recent prices ridiculously high, noting expensive incomplete Halloween costumes, chewed toys, and overpriced items from bulk stores. While some staff are cheerful and experienced, others have been noted as rude. Despite these issues, customers acknowledge the amazing items and assortment but express disappointment in the changes that have made a once amazing store difficult to shop.
