Bristols

Apartments
Hours:
825 Norwood Dr, Hurst TX 76053

Hours

Monday
8:30AM - 5:30PM
Tuesday
8:30AM - 5:30PM
Wednesday
8:30AM - 5:30PM
Thursday
8:30AM - 5:30PM
Friday
8:30AM - 5:30PM
Saturday
Closed
Sunday
Closed

About Bristols

The Bristols Apartments receives mixed reviews from residents, with strong praise for the current management staff but significant concerns over recent changes to billing and certain amenities. Multiple residents highlight the exceptional work of the manager, Gigi, describing her as amazing, professional, kind, passionate, and a great problem solver. She is credited with improving the property, being attentive to residents, and working hard on both common spaces and individual apartments. Other staff members, including leasing consultants, are also noted for being pleasant, helpful, and providing wonderful customer service. However, there are notable criticisms. The complex previously operated as an all bills paid property but has shifted to a submetered system for water, electric, and gas. This change has led to financial strain for some, with reports of high and confusing utility bills, particularly for water, alongside substantial rent increases. Another common complaint concerns the lack of private patios for ground-floor units, which instead share a community patio area facing a playground; residents find this unfair given the cost of rent and desire more privacy. Overall, while the management under Gigi is viewed very positively and is actively working on improvements, prospective residents should be aware of the changed utility structure and the patio layout. Current residents are encouraged to be patient as management addresses issues within the constraints allowed by corporate policies.

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